Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Horrible ! App order. I didnt take time to check on employee incompetence my bad , on that ...
2 baked potatoes ,no sour cream ..
Apple pecan salad with no pecans , not the included ones or the extra we ordered ... no crumbled blue cheese ...
Taco salad ... no chili , no chips,no salsa,no sour cream ...
Employee at the window did not interact with us ,other than passing 2 bags through the window ...
Tried to call the store 3x with no answer ... guess nobody is even capable of answering the phone ,let alone get an app order correct ..
Zero Stars!!! Worst food I've ever gotten from Wendy's. Burnt hamburger meat, cold fries, watered down Coke, shitty employee attitude and to top it off a long curly hair in my fries. Horrible place. Do not eat here.
cashier copped an attitude with me over the system having an issue with reading my card, he then asked me to come inside to pay so i did. i then sat waiting at the counter for 10 minutes while he made eye contact with me multiple times, finally another employee came in from his break and was able to get me my food. the food ended up tasting cold and stale and i would absolutely never go here again
If I could give zero stars I would. Couldn't scan my app code so I couldn't get my deal. People who came in after us and people in the drive thru got their food way before we did but they still also waited way too long. The restaurant was a mess and dirty. After we sat down, the cashier had to leave people in line to go use the bathroom and was in there so long the people in line left. This being said there were only three people working and were completely understaffed and I don't think this was their fault. If you are the owner or manager of this place you should be ashamed of the way you are running it.
I was the 3rd car in line at the drive through and it took 24 min and 17 secs to complete my order, yes that is over 8 minutes per order, not exactly fast food. Then to add insult to injury, I ordered a Daves triple burger and was served Jr burger patties. Totally unacceptable and naturally when I called to speak with the manager, they did not answer the phone. I weighed the burger to make sure I was not mistaken and the total sandwich with bun, condiments, paper and even the bag only weighed 7.2oz. Not even close to what a triple should weigh.
This is the 3rd time in a row (Chicken sandwich instead of a burger, and a single instead of a double on the other) that my experience has been below their standards so they leave me no choice but to take my business elsewhere. This has to be the worst run Wendy's in their franchise market but if this is now the rule instead of the exception, they will be out of business in no time.
Well to close this chapter, I did speak to the manager (Brandy) at 8:39 and she very rudely tells me there is nothing she can do as the person who made the sandwich has left for the day. All she did was make excuses for the burger and the phone being in the office when I called earlier as to why it wasn't answered timely,
When I simply told her what happened and asked, what are you going to do to make it right, her reply was "there is nothing I can do; you may have been given the wrong patties but until I can speak to the person that made your sandwich there is nothing I can do." I thought a manager had the authority to address a customer complaint but I guess I was mistaken. Rest assured, this was my last time visiting Wendy's in Fort Mill and I would encourage everyone else to go somewhere else as well. This has to be the most disrespectful and least customer focused manager in the Wendy's chain. Simply unbelievable!
Goodbye Wendy's.
Please close down this location. And open a new one with better staff. The reviews are right they give you the wrong items on purpose . I asked for a coffee frosty and they said they don't serve it ay night yet I have been to several wendys locations that do.
This is, by far, the single worst fast food restaurant I’ve ever been to in any state. I’ve given this restaurant 4 chances now, thinking the bad experience(s) may have just been a fluke. It’s not. I will never come here again and advise you not to either. The level of incompetence, attitude, service, quality, preparedness, etc is as low as all the negative reviews say they are. I’ve read all the 2 and 1 star reviews and can attest to their veracity. Wendy’s Corporate should take note and close this place down.
Monday, 11/25/2024 8:45 PM. I did an online mobile order for a simple $5 Jr Bacon Cheeseburger Combo, pulled up to the drive-thru window to be told that for a mobile order that I have to come inside. Why!!! Since when??? It's sad to say, you never know what you're experience is going to be at this location. It's ALWAYS a hit or miss for sure! Wendy's, do better!
Order cancelled.
PS. There was ONLY one other car in drive-thru in front of me that ordered a large chocolate frosty.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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