Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
Off main highway Lawrenceville highway. For delivery services go inside to pickup however they seem to be super slow. The customer service is a 1 out of 10. Plenty of parking. Appears to be newly renovated.
Literally just bought my food and it was all cold. Not to mention the drive thru person was rude. My burger smelled like it had been sitting out for hours and was spoiled, did not even eat it. I would have taken it back but knowing how I was treated when being polite, I couldn’t imagine going there with a complaint.
Today, Wednesday, for the first time, I went to buy food at this Wendy's. I bought a large chili and a hamburger. When I got home, I was very surprised. The chili only came half full and only had juice, no beans, it was just juice. And the hamburger was cold. I felt cheated because of the poor service in the food they serve the customer here. I will never buy here again. They charge you for something that is not worth paying for.
High possibility of cold food or refried food. Not a good experience, yeah it’s fast food but still no reason to not have somewhat freshly prepared food. I’ve been here at least 5 times and maybe twice I had decent food.
Food was awesome and even the woman on the headset was nice, but the guy at the window was rude. He was just rushing me even though I was 1 of 2 cars in line and when I asked for a fork, he hesitated and told me he already put one in my bag, even though I already looked through it and knew I didn’t.
To the owner of this franchise:
I encourage you to start sending secret shoppers to this location in order to have a better idea of how the employees act toward customers. I am sure you will be appalled, unless you just do not care yourself. There is no sense in me going into detail. Send a friend or family member that the employees do not know here and have them report back to you.
I was just at Wendy's in Lilburn on Lawrenceville highway, my favorite fast chain burger restaurant. I received cold fries at the Drive-Thru. I went into the restaurant to change for fresh fries where a gentleman there immediate has the worker drop fries. As I waited another customer pulls up to the Drive-Thru and returned fries. The conversation i heard from the workers: Female: put them (the fries) back. Don't throw them away. The gentleman who helped me started to place them back under the light then he asked her Why? He said they are just fries and threw them in the garbage. Is this what's happening at the food restaurants now? Fries are placed back under the light for resale after being handled by other customers outside of the restaurant?
The food was good but the lady who worked there was very rude. Forcing ppl to leave the store And making a scene in front of people. I get it that fast food isn’t an easy job but putting that anger towards others is not cool.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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