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Wendy's

+1 585-334-3450
4747 W Henrietta Rd, Henrietta, NY 14467 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Don't bother with this place. I went through the drive-thru and ordered a Dave's Double with a medium fries (should've been $12.40).
At first, they charged me for someone else's order. Never said the price (which was $19.09). They never offered the recipt, I had to deliberately ask for it. I handed back the bag, and said it was the wrong order. They asked what my order was, and I told them.
After that, they gave me what *looked* like my order, but must've been a THIRD person's order, because it ended up being a Baconator and medium fries when I got home and finally checked the thing.
But back at the drive-thru, I checked my bank app and saw that I'd been charged for BOTH orders (total of $31.49). They tried to offer me $7 in cash to make up the difference, but I pointed out the charges on my phone. I had to wait what felt like an eternity before someone said I'd be refunded for the $19.09, after which I finally drove off. If I don't see that refund soon, I'm going to be more pissed than I already am.
TL;DR: The staff here are about as competent at serving food, as a bag of bananas would be at accounting. If you value your money, you're better off going to the other location down the street.
Dining room was close 10 min after seven with employees smoking weed at the front door telling you dining room is closed, we proceeded to wait 30 min in drive through line for an online pickup because they refused to go back in and help whomever was working. Food wasn't right and no manager to speak to according to them
Two employees outside were a bigger girl wearing a blue jacket and a skinny dude with dreads in a black jacket. Drive thru girl was sweet though
It's not the fault of the staff that the restaurant doesn't exactly feel inviting, nor does it matter. It's fast food. What do you expect?
All I cared about was my food being fast. I knew it wasn't going to be great, again, it's fast food.
The staff were extremely fast, hence the high rating.
So i just left spent $25 to have 5 long hairs on my burger absoultly wrong and disgusting!!!!! Worat place to go!!!
I used to work for Wendy's in my younger life. Well aware that the policy is to have the cashier keep the dining room clean. Also condiment & pop area.
My Dad & I have been there 2 Sunday nights one per month for the last 2 months.
The first Sunday the pop dispenser screen was so dirty with finger prints I was barely able to pick the pop we wanted. My Dads went smooth... My drink, I ended up drinking something I didn't want (because it was all the machine could figure out)... Because of the dirty screen.
Please get with the program or I will be happy to call the health department & corporate.
Have a nice day!
This is the Wendy's to go to. Significantly better than the ome by the mall. The food was good, staff was friendly and service was quick. It took 45 seconds for them to get me my food after order completion. GOATed Wendy's.
Overall, i have had few issues with this location. My mobile orders have been made very fast. The only issues I see are the floors always being sticky.
The speaker was INSANELY LOUD. Gave me a headache to deal with on my drive home. My fries and food were also cold so I'm not sure what the wait was about.
Main thing was the insanely LOUD speaker that was LOUD. Please for the love of god turn it down it's insane to be at the level it is.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 01:00 AM

How to go there

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