Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
My wife and I went to here for some lunch. The lady at the register was not nice at all, and continued to say “Speak up, I can’t hear you” in a really loud and demeaning voice. I was speaking fairly loud too, but there was a timer going off in the kitchen, so I understand. There was still unnecessary attitude towards the customer though. I asked if I could get Ghost Pepper fries, and she was very harsh in her response that they don’t have it.
My wife got the 6 count spicy nugget, and they were served cold. I got the Pretzel baconator, and the bread and stale and old. It really ruins the fact that this was almost $20 for fast food for the two of us.
The only nice part was this other customer that was an elderly lady. My wife spilt some ketchup on her hoodie, and the nice lady was asking if we had spray detergent to get the stain off.
We were also served an old honey mustard that had disgusting food on it. (Picture provided)
Horrible experience, will not be returning here, and letting the community know. This could be a health hazard with the food sitting out and food cross contamination to the point of being on sauces.
Ive eaten here several times through drive through and it was ok.. tonight we decided to eat in.. our drinks tasted like mop water, the fries tasted like dirty grease, and I was honestly scared to try anything else. Hours later everyone who was with us is sick with awful stomach aches and we all stopped eating after just a few bites. UGh. Paid $35 with coupons and we barely ate anything and got sick.
Took a group of teens here on 8/2/24 for dinner. The manager was incredibly rude to us. We spent over $100 for food for 9 people and the manager told her staff “you need to get those teens out of here before I call the police for loitering”. What?!? We were there only 45 minutes. There were two adults and 7 teens. We simply sat and ate our food. There was a group that had to stand by the service counter for a few minutes because our order was wrong and we had to wait for it. Manager spoke very hateful when we were simply trying to get our order. I’m shocked Wendy’s would allow someone who clearly hates people to be in a customer facing position.
The food are always fresh, service was fast make me want more everyday.
I bought a breakfast Baconater combo this morning for the first time,and I had to call the store to thank the cook.it was the best ever.if I didn't live so far,I would've went back and got another one.????????
Traveling thru Wetumpka on the way to the beach, stopped here for lunch. Upon ordering, we were given drinks, asked to pull forward (no one behind us??) While waiting, tried our drinks. (tea) tasted absolutely like mop water. Both of them, sweet and un-sweet. Filthy. I threw the drinks out the window and drove away. I gave them the ridiculous $25 for two combo meals to save myself from food poisoning. This place needs to be closed.
Never good customer service. If I actually get what I order, the food is usually okay though.
*Edit:* It's been a year or so. Still consistently THE worst customer service I've ever had at any restaurant in my life. I would not recommend this location. You'd likely find better customer service in your local jail.
They were under staffed to the point of orders taking 45 minutes plus. I ordered through the mobile app, and even after driving to the store, had to wait 37 minutes for my order. Management needs to do something to get more employees!!
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:00 AM - 01:00 AM |
|---|---|
| Monday | 06:00 AM - 01:00 AM |
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
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