Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
What in the front door is this. I found a hard piece of plastic after eating majority of my food. This is my first time experiencing this from this particular store. I wanted to let them know it was in the $7 double bacon stack meal. I called with no answer. This just made me sick ???? .
I forgot the young man name who assisted me after the Speedway trunk or treat in the Drive thru but I wanted to say that your customer service was great and it was great meeting someone with a professional and friendly attitude. I have a large family and all of my items were correct.
cashier on her phone, in the lobby, had the nerve to ask what I wanted when I walked in the door. I walk to the front counter, and the manager says she is coming, I said when she gets off her call, I guess. The manager didn't say anything. Just rolled her eyes like I was in the wrong. The manager continued to play with the kids in the D/T, I guess an order was wrong, and she slams the food into the trash and laughed about it. This location has really gone down, with no accountability and just look of professional courtesy. The kids on the line did an excellent job. Once my food came, no acknowledgment that it was ready, just stood thereand staring at me. So I said oh it's ready, she didn’t say anything, but got back on her phone.
Very clean and very well managed. Food was hot fresh.
Honestly I don't know where to start with how BAD our experience at this location just was. Had to go through the drive through to pick up an app order TWICE because it somehow got cancelled it the first time (after we spoke to someone at the speaker box). The employee at the first window never looked up from her phone to acknowledge us, and a particularly rude employee came to the second window with an attitude on our second trip through because we hadn't been properly checked in. Not to mention our order was WRONG. Missing an order of nuggets, a chicken sandwich came in place of a burger and 2 frostys that came smaller than the soze we ordered. Oh, and the burger we did recieve? I'm posting a picture of the charcoal bacon that we got. Exactly how I wanted to spend over half an hour (on my birthday, no less). Save your money and go literally ANYWHERE else.
My fiance went in and ordered our food and because they couldn't pay attention to him so what should have been about a $15 order turned into a $40 order. My nuggets were good for a change but he ordered 2 double stacks with no onions and he ended up with 3 separate orders so when we got home he was taking his burgers out and they were still wrong he ended up with 2 meals with the Big burgers with mayo in which he hates, lettuce which he can tolerate and tomatoes another thing he dearly hates. All of the fries, all 3 orders of them which should have only been 2 , they were horrible, they tasted like they had been cooked in old rancid oil, they were all a dark brown color and had been under a heat lamp all day, and the drinks were meh at most so with everything being said we will not be going back to this Wendy's for a very long time. All of the Wendy's in Griffin need a staff and food overhaul. Would you eat something that looks like this let alone serve it to customers and their family? I wouldn't and I didn't. Just saying!
Got back to my job with the order open my sausage biscuit and it was burn. I went back to the restaurant to find out that the dining room was closed when it was supposed to be open at 9:00 a.m. and I was there at 10:15 a.m.. when I went back to the drive-thru to make the complaint,yes I got a little loud but that's just my personality. The manager refused to replace my food after I made the complaints about the dining room being closed, had I came in. I am in a leg cast, that's why I use drive thru.. I wouldn't have so snappy *which they should have posted a sign of dining area closed.and why didn't the manager step in, you have to work a little harder I guess they can't there. So I called the local franchise owner, They are aware of the complaint. And as you can see from the photos above the food is burnt, some of your staff had no hair nets or gloves handling the food from The View that I saw.
Has anyone went to the Wendy’s this evening on Bear Creek Blvd . I just got the worst experience there around 7:49 pm today Sunday August 25th. I go through the drive thru and order a 10 piece chicken nugget meal with chili add cheese instead of ff’s and a large tea . I check my chili to make sure they added the cheese I got charged for to a bowl of nothing but liquid. I hand it to the employee at the window and say for one there isn’t any cheese in here and it’s nothing but liquid. The manager standing there says everything is in it . No ma’am it’s not y’all are selling liquid instead of the chili I paid for . So i just said since y’all ain’t gonna resolve my issue then I will contact corporate. So I emailed them . The tea was also old (nasty old). The chicken nuggets looked old and cold also . Just wondering if anyone else had had issues with this Wendy’s lately . I haven’t been to Wendy’s in months and I see why I haven’t wanted to now . Please save your money and go give it to another business. Rant over ….
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 07:00 AM - 12:00 AM |
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