Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Miss. Jay the manager was very helpful and got my order right !! Her customer service was amazing!! I highly recommend eating here! Lobby was full of customers and very clean and not ghetto!!! Thank you
I'll never go back to this Wendy's ever again! The manager (Black Lady) was rude, and she lied and stole money from my wife. She lied and said she put fries in her bag when she ordered a meal and she didn't. My wife was confused and bought another fry for $3.45 when I went back with all the food she refused to give me a full refund because she said there wasn't 2 orders of fries in the bag. How could there be 2 orders of fries when she never put the original fry in the bag. She has very poor customer service, and I hope everyone stops going to that Wendy's. We'll never eat there again!!
This is one of the dirtiest and rudest Wendy's we've been to. 5 minutes to order inside and only a few in the drive-thru. We were the only ones in line. No Ketchup, no drinks, everything had a film of grease. I asked for Ketchup and was handed 6 packers that were all stuck together. So I washed them at the hand-washing station. I was "ma'am'd" not to do that but how was I going to get the Ketchup? 0 stars. Will not be back.
My wife drove up to this Wendy's and ordered a #1 Combo (Burger, Fries & Drink) & a Bacon Baked Potato. She paid with a $20 Bill since their system was down. She pulls off and checks the bag and the Burger was made wrong and there wasn't a fry in the bag. She drives back a around and informs the rude manager (Black Lady) that the burger was made wrong and there was no fry in the bag. She tells my wife she didn't charge her for a fry. (She purchased a MEAL that's supposed to come with a fry.) So she charges my wife $3.45 for another fry. So when she gets home and I see the receipt I drive back up there to let the rude manager know she never gave my wife a fry for the meal, and i wanted a full refund. She tells me she can't refund me for the fry because there's only 1 fry in the bag. I let her know she never gave my wife a fry. I wouldn't get out of bed and drive up there if I had 2 fries in my bag. I say all of this to say. We will never eat at this Wendy's again. You need to give this rude manager the boot. She is going to cost you a lot of business. AVOID THIS WENDY'S AT ALL COST!!
We had 4 orders and only 1 was right. Hamburgers were old and cold. Got the drinks wrong.. won't be going back. Everyone seem to hate working there. No excuse because we were the only ones there
After a certain point in the day, honestly, when the sun sets most likely, the manager at this Wendy's seems to get agitated and tries to rush you. Guess their drive thru times suck ????????♂️
I arrived around 9 with some friends and didn't even get to say one of our orders before we were cut off twice. The manager took over for the gentleman struggling with the drive thru and provided us with the typical garbage service she's used to providing. We weren't asked the typical, "meal or sandwhich only", "spicy nuggets or regular ones" etc which, from what I understand, are standard prompts you ask when typing it in to the POS. We were asked to pull to the window because we "were a mess" and upon arriving we were cut off, at every chance, and we watched as she gave us ALL the wrong drinks and had no choice but to watch as the window was closed in our faces and didn't have the opportunity.
Afterward, we were instructed to pull forward to wait for our food, and, no surprise to anyone, the orders were wrong. So one of us went back inside and got their order fixed while the rest of us just took the L.
All this to say: just make the drive to the Wendy's on Eastchase. There, you actually get to order and are listened to while you do so.
Omg! Stopped off to grab a quick meal early lunch break, and boy am I glad I did!!! The customer service at the drive thru was AWESOME! The staff was courteous, professional and through. They even confirmed my order and offered me other items on the menu. The food...OMG $5 dollar deal was so worth it. The jr bacon cheeseburger, fries, and nuggets all cooked to perfection, seriously! One of the best hamburgers I've had in a while. Wendy's has just become my number one go to fast food restaurant for sure, definitely better than Mickee Ds!
Thanks Wendy's and staff for top notch service and mouth watering delicious food.
Was told it would be a min for fries yet when we got our food it was all cold, over half the drink selections on the fountain were unavailable, no tea in the dining area, when we asked for sweet tea it tasted old. No ketchup in dining area, tables were dirty. Plenty of people on shift, so their was no excuse for the conditions. Top it all off our host Anuoluwapo ( if that's even a name) was not only rude but didn't wanna do anything bout it.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 08:00 AM - 01:00 AM |
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