Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
I ordered from this exact Wendy’s on Uber eats and this is how I received my food and also missing items and drinks are water down
First of all, it's Wendy's. It's a fast food restaurant. But compared to other Wendy's, this one had really good food. It had fast service and it had kiosks to order from. The staff was really friendly and allowed you to order not from the kiosk if you just wanted to use cash. It was a little dirty on the floor but I was also there during rush hour. Overall I had a great experience, food was quick and the staff was friendly and it was pretty good! Also they had a come freestyle machine for drinks.
I I got the combo number 9 and they put the wrong ghost pepper sauce on it and didn't put the jalapeno crumbles on top. I had to go back inside to also get my spicy nuggets. I had to remind them two times to give me my blue cheese sauce as well.
I wouldn't have minded the substitution for the ghost pepper sauce on my chicken sandwich have they had told me that while I was ordering my food. Overall my food tasted fine but it wasn't what I was expecting.
So we all know the Wendy's franchise and for the most part we have a satisfactory experience. This particular location on Monticello avenue, is not one of those locations. An order was placed through the app. It showed up in a timely manner but cold and without any drinks. The driver stated that they didn't give him the drinks and that we just had to accept this order. Calling this location I was informed that they don't send drivers out for mistakes I would have to go in person or take what I had. I went to the location returning the room temp food for a new order with drinks. There was no greeting (the place was busy) the cashier took the order back behind the closed off section and you can hear them discussing what to do. Meanwhile another customer walked up and could not get the cashier to acknowledge her existence. The conversation in the back continued in a condescending tone about serving hot food. After 10 minutes the food came back and I had to remind the cashier about the drinks and frosties. He gave me two small size frosties. When the order called for large in addition the fries were reheated and not "fresh" like the motto on the wall incurred. The whole time, I never raised my voice (I had a headache) and never acted snarky or impatient. For the increased prices we pay we deserve to be treated with respect even in the evening hours.
Oh and the cashier took a break with the customer still standing there waiting for service. Smh.
I usually don’t review, but today I am. I ordered a bacon double stack biggie bag & I also made my meal a large, along with a “blueberry pomegranate” drink. I get to the window & received my drink. I looked at my drink & asked “is this a blueberry pomegranate?” because the color of my drink looks like a pink/strawberry lemonade & the BLUEberry pomegranate looks nothing like that. The big lady with the glasses & braids said “that’s a blueberry pomegranate,” while taking a costumer’s order, when it’s clear as day that it is not. Moving along, I received my bag and seen that I only received ONE sauce when I have a WHOLE LARGE meal, so I asked for extra sauce, she says “I can only give you one more.” I bet she gets plenty of sauces when she sit down and eat her food. Moving along again, I get home & open my burger, there’s NO bacon on a BACON double stack. Smh. Child, I will not be returning to this Wendy’s, at this specific location. If I could give y’all 0 stars, I would. Lmao.
Another Wendy’s that offers truly poor service. Ordered a large chili. Got 3/4 of a container of chili. They were out of crackers and out of all sauces. On top of that, I got panhandled while trying to eat.
The service here is plain bad. I can't stress enough times that I've rode through the drive-thru at 4 PM on a weekday and had employees who treat me like I completely ruined their day just by ordering food.
My orders are always wrong. Been here 5 times, order is wrong every time. I try and give the benefit of the doubt but we are beyond that at this point.
Don't go to this Wendy's. Go to one two miles, five miles away. It'll take longer to get to, but at least you'll get what you ordered.
The French fries were extremely salty and you normally get 3 wings in which I got 3 Dove wings because 3 made 1 real wing. I took it back due to the size and asked for my money back they offered to make me a couple thighs. When I got home I had 1 BIG ass chicken breast in which I hate white meat. Needless to say I threw it away and won't be going back.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 02:00 AM |
How to go there