Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I recently had a deeply disappointing experience at the Wendy's restaurant in Columbia, SC. After utilizing their drive-through service, I realized that I had inadvertently left my credit card behind. This mistake turned into a nightmare when I returned to retrieve it, only to be informed that they couldn't access it because it was locked in a box for which they had no key.
Not only was this situation incredibly inconvenient, but it also displayed a shocking lack of concern for customer well-being. As someone passing through Columbia, SC, I had no choice but to cancel my card and rely on the cash I had on hand to get home. This was not only frustrating but also left me feeling vulnerable and unsafe.
What's even more disheartening is the lack of empathy and accountability shown by the staff and management. There was no offer of compensation, not even a simple apology for the inconvenience and distress caused. It seemed as though the manager was more preoccupied with external matters than addressing the issue at hand and providing a solution.
As regular customers of Wendy's, my wife and I were deeply disappointed by this experience. It's disheartening to see a once-reliable establishment fall short in terms of customer service and care. Needless to say, this experience has soured our perception of Wendy's, and we are now hesitant to return.
Food was OK. The fries weren’t hot. They were just warm. I really like the fries are hot and a whole Wendy’s to a higher standard. I guess the McDonald’s but other than that it was OK.
The crew was amazing! We are traveling and this Wendy's was a scheduled stop. Unfortunately, we made our stop at 10:30am (a group of 19). The entire crew was amazing! They took our order and made sure it was accurate. They were friendly and the store was clean. The food was delicious too.
Great experience and fantastic crew.
I have a very particular order. Just 2 original chicken patties. I just want them fresh. Usually I always get they just came up. But this Wendy's always drop them with no problem. Sometimes it's the small that make a truckers life better.
After setting in traffic for 20 minutes to get there.If I could leave a zone I would I order a spicy chicken sandwich I ended up with a double cheeseburger
Went through the drive thru why passing thru and I should've kept going. The food was horrible ???? Breakfast potatoes was cold and tasted like they had been sitting out for hrs. Breakfast sandwich had no cheese and the bacon was extremely under cooked. I would NEVER visit this establishment again.
Terrible service…not just my family others as well. No one really cared about anything. I’m sorry to leave such an erroneous review but believe me when I say it is warranted. I’m not even going into the many reasons I say this. If you want Wendy’s, go to the next exit with a Wendy’s sign…
The food was well prepared, it wasn’t that. Just be ready to wait in line after you wait in line (and are ignored)…several times.
The workers were basically dead.
Customer service were not great and were giving food to the wrong customers. They all have headphones.
The workers in the restaurant was not it.
There were someone working on fries without gloves. The sanitation need to be worked on and the managers need to do better.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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