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Wendy's

+1 205-426-9944
2931 Morgan Rd, Bessemer, AL 35022 United States of America
Open Today: 06:30 AM - 10:00 PM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I order through the app and it is almost impossible to get refunded when things go wrong. And things always go wrong at this Wendy’s. I ordered 3 frostys and they were out when I got to the window so I emailed Wendy’s about it and if I get no answer I’ll have to dispute it through the bank. Then, I started to eat my chicken sandwhich and it looks like a burger it is so burnt. Disgusting. Service was slow as hell when no one was inside or in line. I try to be patient and understanding. I work in a restaurant I understand things. This is unacceptable.
This location is trash. Beware if you want to take your chances. Every time I come there's an issue...either they don't have any baked potatoes or they only are taking cash payments. Please notice that there is not a lot of traffic going through here and it's because the customer service is supbar. I made a mobile order and came through the drive thru to be told they had no baked potatoes. Why isn't it disabled on the app then? They offered to replace the item but there was nothing else on the menu I wanted. I'm 5 months pregnant and I really wanted this potato. The chili was watered down and only cooked halfway. By lack of concern, I wasn't surprised when the cashier told me that they couldn't refund me and I would have to do it through the app. They had already charged me and apparently if you try to call Wendy's customer service be prepared to get absolutely nobody on the other end. I seriously hate this location, they have no standards at all. The employees could care less about their jobs so that's not why I'm writing this review-- whoever owns this locations could literally give zero fxxks. I hope when others people see this they just pass this location by because when I tell you, it's nothing but a disappointment...it always is. I do not recommend.
07/152022 update
So I stopped by this location to grab a sandwich for a late lunch and was extremely disappointed at what I received. I Baconator @$6.59 that looks like a run over single. I stopped here because the service use to be decent but it was trash today. The manager was absolutely not help. I can say with certainty that I will not be back again. It seems Wendy's is heading to way of BK straight down hill.
I stopped through to try breakfast at Wendy's and what I got was really good. The Honey Butter Chicken Biscuit was really good. They use real premium white meat chicken and it makes all the difference. The service was good and fast, much appreciated.
It's a shame there isn't an option for 0 stars. Horrible experience with hands down the rudest employee I've personally ever come across. First pulled in for breakfast and was told cash only in drive thru, but if I want to use a card I'd have to come in (apparently she didn't want to walk between registers). Keep in mind we looked to be the only people there. I told her that's fine and could immediately tell that frustrated her as if she just didn't want to fill this order. Fast forward as I order I find they don't have the frosty cold brew or ANY coffee for that matter. With each new statement you could tell she really didn't want us there. I finish ordering and approach the window. She soon tells me they are out of sweet tea. It's become apparent they have not prepared anything requiring pre-work like brewing. I tell her that's too many things out but thank you. At this point I was frustrated with the lack of items but still had nothing against her. As I say no thank you, she slams the drive thru window and motions as if go on then. I state I'll be making a call and she comes back and let's me know she doesn't care if a I make a call. I had to ask if she is OK because I'm still trying to be in calmer mood as my wife and baby are in the car with me. She asks me the same and closes the door. The Manager was apparently in the parking lot and witnessed the whole thing. She explained she will take care of it, but man I feel bad for her. You can tell she is defeated with this place and the employees. The location is very trashy. One employee was wearing a hoody that advertises backwood cigars used predominantly to roll blunts. To each their own but not appropriate attire for a work uniform. The whole experience was horrible and based on past reviews and current status, CORPORATE SHOULD 100% CLOSE THIS LOCATION IF THEY HAVE ANY CARE FOR THE REPUTATION OF THE BRAND. Relocate the manager as I think she is fighting a losing battle with employees available.
This Wendy's has been cash only in the drive thru for the last couple weeks... But they can take cards inside. It doesn't make any sense. Don't waste your time.
Good food short wait time warm fries a little gloomy but was good overall
Sooooo I've been very intrigued by the new Wendy's commercial about their French fries being FRESH AND HOT and as good as McDonald's! ???????? Well...I decided to do a drive by and see.???? The Verdict?? Nope, Nope, Nope and NOPE!???? So first of all, why oh why can't the people that work in the drive-through serve you desent food. ???? So it seems that somebody picked out the lamest piece of lettuce ???? to put on my chicken sandwich. The chicken itself was DOA(dead on arrival) ???? and my fries well let's just say they were suffering for oxygen!???? Seriously, it just didn't make any sense. Thank God for my good ole Air fyer! I tossed it all into the air fyer and as you see from the 3rd pic, I brought it all back to life! ???????? Anywho, this is like the second time I've been to this location and I WILL NOT BE GOING BACK! ✌✌
Horrible! Tried two new products. Triple berry frosty is triply fake tasting! Saucy nuggets are right out of the pressing machine. Simply gross. Fries were a soggy mess.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 10:00 PM
Monday 06:30 AM - 10:00 PM
Tuesday 06:30 AM - 10:00 PM
Wednesday 06:30 AM - 10:00 PM
Thursday 06:30 AM - 10:00 PM
Friday 06:30 AM - 10:00 PM
Saturday 06:30 AM - 10:00 PM

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