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Wendy's

+1 985-641-1827
3915 Pontchartrain Dr, Slidell, LA 70458 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

The girl with the headset at the drive through, we couldn’t understand her at all. She should be required to speak intelligibly. Intelligibly ‘means in a way that is clear enough to be understood’. Also the guy at the drive through register/window he was on his phone when we pulled up. He was nice and spoke a little more intelligibly, but still, on his phone.
The food comes out hot so that’s nice, considering most fast food comes out warm at the best. The reason I am giving this Wendy’s branch three stars is because of the customer service. As a business owner I understand that the employees and the quality of service they offer are the face of the company. The customer service was less than average. Something is usually wrong with the order ie: pickles/mustard on the burger when it was specifically ordered to not have either. I mean how long does it take to assemble a new patty with cheese and lettuce on a bun without mustard? About five seconds.
Thank the Good Lord my son who ordered the burger isn’t allergic to mustard seed! In my case, it was an issue of distaste, but the employees who work in the food service industry need to believe how important of a job they have. Millions upon millions of people on the go eat fast food daily, and millions of those customers have specific food allergies and request these foods to not be included in their order. They don’t order special items because they are picky, they order what they do to avoid having to use their epinephrine pen or an emergency trip in the hospital.
Please keep this in mind when ya’ll are preparing folks food please.
Hot, fresh & fast! Literally no wait time, they kept everyone in line moving quickly. Everything I ordered was in my bags & I didn't have to go back inside for anything! Nice change! First time at this location & I'm happy to report this crew is on top of their commitment to doing their job efficiently & keeping their customers happy! Thank you Wendy's! ????
I wouldn’t give them any stars but I had to give them at least one. Terrible service. Very rude. Very ignorant workers. They ignore you and doesn’t help with anything. I didn’t even get my food. I had to leave and go somewhere else, because the service is horrible
I had bad service. Couldn’t get any help from anyone. The manger ignored me. I asked if my Uber order was ready and got no response. They laughed at me. I ended up canceling the order to do bad customer service. Manager is the worse. This Wendy’s needs to be shut down
The manager needs a lesson on customer service...
I'm posting this review because the manager was so ugly and unprofessional.
This Wendy's food is always fresh when I visit, and the drive-thru staff are pleasant..
But today, my husband and I decided to dine in (had to use the restroom).
We ordered our food, and I went to the ladies room. I almost slipped on the floor( water everywhere). The bathroom has a leak under the sink (I can see water dripping while washing my hands). In my mind I'm thinking an elderly person is going to fall.
I get back to the register and asked the young man to speak with your manager.
Soon as I said high, she was ugly ( I'm not sure what happened prior to me, but her disposition was ugly.
I said there's water on the floor in the bathroom, I told her the ladies room, she didn't even let me finish my sentence she walked off while I was still speaking.. The young man at the register not knowing what to say.. Just Horrible!!.
I'm wondering what's wrong with her.
She never said I'll take care of it or anything. She walked off...
We get our food, it's fresh, we're eating at the table we see her go to the ladies room wth a mop (no bucket), . She never put a sign warning customers the floor was wet..
It's not good for business to treat concerned customers this way.
P.S. Here is proof of time and day, so hopefully, the district manager can give her some sort of coaching..
Manager replaced my cold fries ... I didn't realize I had been sitting in the lobby 15 minutes me and my son appreciate it
Love it, the food was great and received a seniors drink free.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 01:00 AM

How to go there

Location