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Wendy's

+1 334-398-7079
855 Ann St, Montgomery, AL 36107 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The burgers were over cooked and dry. Wasn't hot and juicy as described. Not going back
Ordered online and came inside to eat in the dinning room area. Was ignored for a few minutes before a guy approached the counter and did not speak but motioned his head as to say 'what do you want?'. I said I ordered in the app and pointed to the screen showing my order. I asked for my name. Nothing more was said as he put my order on the counter and walked off. Staff not very friendly based on this experience!
The food was ok, came out as I ordered. I took advantage of the 1c Jr bacon Cheeseburger. I opened it and thought they forgot to put the meat on it. However, it was hiding at the bottom, about the thickness of a slice of cheese - wow! Glad I didn't pay the $2.88 ????. I got a Baconator as well. The wife had nuggets, fries and chocolate frosty. Came to almost $18!! Insane really, not good value.
Toilet and restroom area was dirty!! This store was not very busy but leave the restrooms a dirty mess.
We came here on veterans day. Heartbreaking experience for my husband who is a disabled vet. They ignored us completely. It felt like we where invisible. It's sad. My husband asked to speak with a manager. The eye roll was the only response we got. This is suppose to be a day to say thank you to thouse that gave so much. It's the small thank you that is disproportionate when you realize what you're thanking for. This location doesn't appreciate that at all. What's more they make vets feel like there invisible without care for the impact that can have. News flash Wendy's, a lot of vets have mental health disabilities as well and behavior like yours could send someone into a mental health crisis. Think about what you do before you do it. This is not ok.
I had a horrible experience with 5 employees no one said anything when walking in. Waited 15min. for someone to take my order very racist place since everyone just was ignoring me and my friend. This place wasn't very welcoming at all. Won't be back. The food was cold.
Manger and employees will let you stand there like your invisible they don't greet you at all... Food cold tables unclean floors dirty & they get angry when you bring your order back in like I did something wrong
I go to this location less and less as I'm tired of my order being wrong and the long wait time. Tonight they didn't repeat my order back correctly so I corrected it, but then when I checked it after getting home they gave me what they repeated back to me even though I had corrected it. And they responded as though they heard me after I corrected the order. And to top it off they never give a receipt so I can't go on Wendy's website to give feedback.
I haven't eaten at Wendy's in years. Thought I would give them a try since their singles are 99 cents in the App. I made an order in the App here in the parking lot just now. It's charging me just over $6. My total ticket is $17. I went in and the lady at the counter couldn't help me at all and had the attitude that it wasn't her job to help. So, I want into my rewards and brought up the QR code asked her to scan it and I would just order here at the register. She picked it up and told me that their scanners didn't work!@??
She didn't offer to help in any way. She wasn't wearing a name tag but had tattoos on both arms. So I went to the Kiosk to order a small Orange Creamsicle Frosty because it is being advertised heavily on TV. I placed my order and paid. Went to the front counter where i was told that it wasn't available. Arggg. If its not available take it off the Kiosk. Poor customer service!!!
I went to Chick fil A. Great food and service!
My coworker and I dined in last week for lunch. We couldn't wash our hands because there was no soap or paper towels at the washing station, and both bathrooms were locked. (When we asked, we were told there was no toilet paper. There were also no napkins in the restaurant.)
We were the ONLY two people inside the restaurant while the drive thru seemed busy. Most of the attention was given to them as we had to wait several minutes before anyone took our order.
After being seated for our meal, two transient men entered the restaurant and began asking my coworker and me for money. When we refused, he stood around by our table and talked, but we kept our eyes focused on our food.
The second man moved in to ask us for money as soon as the first one walked away. When we refused, he walked to the trash can inside the corner of the restaurant and proceeded to go through the garbage can, fishing out receipts and various containers.
All the while, not one employee noticed or made any effort to ask the men to leave.
While I am usually comfortable eating out in this part of the city, this day --- and this restaurant --- were particularly off. I probably won't be back. You should definitely avoid dining in at this location if you are alone. Don't even think about it after dark...even if accompanied.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 12:00 AM
Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM

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