Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
I live in town; not only is this the cheapest restaurant in Jackson, but the food is well made. The manager is very passionate about ensuring customer satisfaction. Despite eating here about 1/week for roughly three years, I have never had an order that was incorrect, and the fries are always crispy. The dining area is clean, the mobile order pickup is always timely, the only problem is that if something breaks, it’s difficult to find a technician or replacement part to fix, so they have some down time on occasion.
The food at this location is usually hit or miss. Tonight was a miss. I got the new pineapple frosty, and it was not mixed at all. The pineapple syrup was at the bottom of the cup and just vanilla frosty on top (not a HUGE deal. I just stirred it up) it tasted great after a little mix. What made this experience unappealing was the attitude of the gentleman at the counter. He was obviously irritated by my order and was slamming my food into the bottom of the bag. He was incredibly rude to a young Hispanic girl who was picking up her order. He asked if she had already received her cup for her meal, and she stated no, she had not. He continued to stock and get ready to close the lobby and the young lady stood there for a few moments until politely asking for her drink cup that he didn't furnish when she told him she didn't receive it at first. The older man snapped at her and said, "That's what I asked you in the first place!" The young woman looked like she was about to cry as she walked away from the counter. There is more to this story that I feel should not be posted on Google, but there were racially driven undertones. I felt bad for the young woman working the cash register as he scolded and spoke down to her.
As it pertains to the rest of my food, my burgers, fries, and chili were great. The strawberry lemonades (I bought 2) were not requested with no ice but that is how we got them and they were room temp to mildly cool. I was too afraid to cross the man at the counter to ask for new ones with ice as it seems mine were not made fresh... very disappointed that this is the experience had at the Jackson Hole, WY location. I don't think I will ever patron this location again. Wendy's should get their employee some HR time and help this team decompress from the verbal abuse this older man was giving.
Do better, Wendy's.
You can great get some great healthy fast food here!
Rolled into town after 9 o’clock, and even though all the bars were open, all the kitchens were closed, as were the restaurants.
Got a salad and some chili.
We figured we saved $30 or $40 on dinner. LOL
I ordered a spicy chicken sandwich combo with a chili. The chicken was so dry that I asked for a new patty. The manager accepted that the chicken was old and dry.
With a subpar meal, one can typically expect some service whether it be freshened up fries or a dessert; obviously, I didn’t get anything. What made it worse was I didn’t get a valid apology. I waited for the batch to be cooked. Once I got the new sandwich, it was still pretty dry which makes no sense to me. This was by far the worst quality spicy chicken sandwich I’ve had at a Wendy’s (and I’ve been to quite a few in many different states.
The food portions were subpar. Fries were not filled completely nor was my chili (see photos).
Don’t expect great quality nor service.
We had gotten back from hiking quite late and decided to find somewhere to eat Wendy's seemed like our best option, and we were able to place our order online without any account, without any app download, just click the link in google maps and start our order, when we arrived at the restaurant we had to just click a button on the webpage and our food was prepared, really impressed by this, this is how all restaurants should do it.
the manager was very friendly and helpful, they didn't have one of the items we had ordered but let us pick any substitution without additional cost.
the location is great, the food is great and if I am ever in the area again I will come back here.
Stopped in for a quick bite. The food was fresh and tasty. Service was quick and friendly. Restaurant was clean and modern.
I wonder what the owner would think if he/she purchased a burger and saw the presentation. It’s terrible. Thrown together garbage. It’s like, try. Just a little bit. Make an attempt to have some pride in what you serve.
Just a regular Wendy’s, there were 3 of us dining in, although the chilli and chilli fries we got was barely warm, room temperature at best I was willing to let it slide. It is what it is. But it was the service by the crew and supervisor who tried to match the chilly wintry weather outside that again (weve noticed this a few times) was kinda the norm. Not even a fake, complimentary smile on a more than half empty dining area with no one else in line. I know no matter what they’re paid isn’t enough living in a place like Jackson but c’mon now! It’s the holidays! BTW, on a positive note, the place was clean
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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