Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
Genuinely sweet staff all very helpful and the drinks and Cinnabon pull aparts came out in seconds! Salted caramel frosty is everything I dreamed! 10/10 recommend! Clean, great atmosphere, delicious food, fast service!! I saw a million negative reviews but it’s next to the concord line so I came in and wow they must have read the reviews because it’s nothing like it has been described like in the reviews! All the tables and floors are spotless! And was immediately greeted and serviced though I was the only customer :) what a gem!
Paid nearly 50 dollars for food in the app to go pick it up for lunch before our 6 hour road trip so that we wouldn't have cranky kids (or hangry parents).
We arrived to a line out of the parking lot, onto busy Union Street, creating a hazard for motorists and my family to try and enter the parking lot.
Once parked, we discovered that they had locked all the exterior doors and we're not tending the counter or dining room "due to lack of staff."
No one would answer the phone inside, it just rang and rang. So we got in line for the drive through and after sitting in line for 43 minutes and progressing approximately 50 feet (still not even close to the curve for the order kiosk (and another 20 feet to the kiosk itself), we elected to leave, knowing we could've been to nearly Augusta by then or could've sat down at a REAL restaurant and been served.
The app didn't mention anything of this closure, and we had already paid, so we left and contacted Wendy's customer service.
It was Sunday, so no one answered of course. Ergo, we asked to be contacted about this issue so that we could at least make them aware of the issues with this franchise, and hopefully be refunded.
It's been nearly 3 weeks now and Wendy's has not contacted us at all.
I don't usually write negative reviews, but WOW, talk about taking advantage of people.
I will not EVER return to this Wendy's and it has made me second guess going to any others, if this is how they allow them to be managed, or lack thereof.
The food was good, we ordered breakfast. It took a little while to come out, though, I definitely suggest it for breakfast compared to the other fast food restaurants, Wendy's breakfast was a lot better than the other's. 4☆
Husband and I stopped in for lunch today. Our burgers were wrong and the manager wasn’t very pleasant about making them right. This establishment was filthy, trash all over the lobby and behind the counter and trash bins were spilling over, the tables were dirty . Also the cashier was extremely insistent on ordering combo meals, we did not want . I highly do not recommend this Wendy’s! We will never be returning!
The doors are locked due to short staff. I tried to knock on the door because we ordered an online carry out order but was unable to carry out my order. I knocked on an employee door and a staff member said I would have to go through the drive thru in order to pick up my order but the line was reaching out to the street. I asked the staff member if someone could just hand it to me at the door and then she said no and closed the door. We are still waiting in line in the drive thru and the order was made over 30 minutes ago.
If they can’t figure out how to open a door or keep enough employees, then perhaps they should hire better management or shut down the location until they can hire people who know how to hand a bag of food at the door.
The cashier was actually really friendly. The food was pretty darn good too. But the restaurant was a complete DUMP. The floor near the soda station was so sticky that you had to keep moving in order not to be glued to the floor. The seats in the booths had rips and tears and more sticky substance. There was so much dirt, old, french fries, and other food on the floor That it looks like it hadn’t been swept in a year. There were tables that had food and trash on them. I cannot get over how unbelievably dirty this place was.
I’m sure things have changed since I worked fast food predominantly in 2016 but I found it super disheartening that the front staff completely ignored customers at the cash register. I get that you have a drive-through and then on the go order to worry about but the fact that people were just blatantly, ignoring the customers not making eye contact, not communicating not nothing showed super poor management Customers would be Happy to hear that is going to be a little bit of a weight versus just blatantly being ignored
Attempting to go through the drive through takes absolutely forever, and half the time going inside isn't an option. They're probably understaffed, which isn't a problem on the employees end, but the employer. The two stars itself are bonus points for the food!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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