Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Came to this location after work late night, so technically, this morning(9/28). Only thing that is really open. Sat in the long line. When we finally got to order, I specifically asked if they frosties. She said yes. I asked if they had chocolate. She said yes. Cool, I proceeded with my order. I asked what comes on the chicken blt biggie bag. She tells me. I said NO TOMATOES. IM ALLERGIC. PLEASE NO TOMATOES!!..My bf says no onions as well(I'm allergic) but says it doesn't come with it ok cool. Get to the window to pay. She says after we handed her the cash, oh we don't have chocolate, only vanilla frosty. Smh but I asked that before we even ordered bc I would've left then instead waiting in the long line. My bf tells her nevermind she doesn't want the frosty now. She hands us the change and my food. I get all the way home which is 45mins away only to bite into my sandwich. I had swallowed the first bite. Went for a second and i smell tomatoes. I open the sandwich up and there's a tomatoe on the sandwich. IM ALLERGIC!!! I then realize a chunk is out the tomatoe which means I swallowed that piece already. I'm pissed. Bc my life is now in danger. My face and throat starts itching and within 5mins I'm fully broke out in hives!! I work in the food industry and take allergies very serious. It doesn't take much to ensure a specific item is correct before wrapping it up and handing it to the customer. My bf couldn't even call the restaurant bc he realized they never gave us our receipt when he told her I didn't want the frosty anymore. She just gave the change. I had to spend hours doped on meds until my body calmed down enough for me to sleep bc of their negligence.
If you have food allergies, I don't recommend ordering thru the drive thru.
This location normally good,this particular night,my grandson ask for Wendy's. He went inside, one person in front of him,I stayed in the car,watching him,he's 13 of age.after five minutes he was,still waiting for his food. More customers started going in,now nine minutes has gone by.got out the car,to see what was going on.ask my grandson, for his receipt, seen his name on the screen,spoke to the manager, she was given excuses, finally received the food.The food was warm,not hot.poor customers service, the manager is unprofessional. Choose your location wisely.Everyone have a fantastic day.be safe.
This is the New Salted Caramel Frosty. I thought I would try it while I was here getting some fries. (You can get free fries with purchase on Friday if you have the app ????????????)
It was pretty good better than I expected. I would get it again
So at the drive through a woman's voice asks if you want a combo..I say no and proceeded with my order. Then a man's voice comes and just says 8.75. I ask if he got my order and repeats "8 75".. I ask again if he got my order and explained why I ask and he said again. 8.75. I drive up to the window at this point. And he again Said 8.75..I said did you hear my order he said that's why I kept saying 8.75..I said that doesn't answer my question. He proceeded to argue with me and I said it didn't answer my question. And said a simple yes would have prevented all this back and forth..he then closed the sliding door. Like he had to be 30 yrs old..can Wendy's plse teach whomever works there some basic courtiousness? Some professionalism?
The guys working the drive thru today around 4pm today had some of the best customer service I’ve received from a drive thru in a long time. Give them guys a raise! They were kind and friendly. Not to mention my order was perfect. One guy had locks that passed me my food and the other guy had a hair cut that processed my purchase 10/10
Visited Wendy's today #00005577 Branch Ave (Wendy's is my fast food goto and has been since the 80's). Myself and my guest entered and was greeted upon arriving at register with shared smiles and laughter by Roger, Richard, Pamela, and Manager Anthony. Food was served hot and fresh. Store interior/exterior clean approved. I love that the restrooms has key pad lock for safety that's opened by employee upon request, restrooms are clean. (Just my personal feeling, i wish restuarants would use smell good plug ins or in the air, but I get that people have sensitivity to certain fragrance).I certainly enjoyed and will revisit, by the way this was my 2nd visit.
Just go to a different Wendy's. This place is too busy. Crazy amount of DoorDash and UberEats orders. Long AF drive-thru line. I personally ordered on the app then go in. Plus the regular people in line. Someone came in from the drive-thru to express their drink had lettuce in it...smh. They probably should hire more staff. They make enough money to get that done. Oh, and ofcourse the wait time 8s crazy ????.
Service was good until I had to argue with the manager for two packs of bbq sauce. She was adamant that I could only get bbq sauce if I ordered nuggets, as if she was getting a bonus in her pay check if she conserved the sauces. If I order food and pay just like everyone else I don’t understand why I can’t get the condiments I requested
Quick Facts About Wendy's
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Opening Hours
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