Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I've read the (other) reviews and totally agree, usually Wendy's disappoints. I don't feel right blaming only Wendy's. Since moving to NC I have noticed that care & customer service, in regards to fast food, is astonishingly lacking.
However, as someone used to leaving and/or reading negative reviews, I am happy to announce this is not that! Yesterday I made a trip against my own will, a request by the wife, and was amazed. It felt like an entirely new Wendy's. I was in and out of there, via drive-through, with my food in about 2 minutes, maybe less. I also need to mention there was two cars ahead of me.
Once I saw the two cars I was sure it was going to be a minimum of 10 minutes waiting. But all of us seemed to immediately place our order, pay and receive it, as if the food was waiting for us.
It was honestly a great experience and I hope that when I return again I can experience the same. Keep up the good work!
Ordered three separate meals and messed up all of them. We walked up to the counter to ask for a manager and they sat there and stared at us like we were idiots. The managers name was Tyler and didn’t say a single word after we were given three wrong orders. The food in the bags didn’t match the receipt on any of the three meals. They didn’t even offer compensation of any kind. Again, they didn’t say a single word to us. Even after giving us the wrong food, they used different ingredients and didn’t even tell us when we ordered. The service here is absolutely terrible and I won’t be coming back to this place. The restaurant itself is a mess and there’s trash all over the floor. I’ve seen dog cages cleaner than this restaurant. It should be shut down until they can find people that actually know how to do their job.
The spicy nuggets were rubber and cold, my burger I asked for and was told came with mustard....it did in the last bite. The fries were OK. Worst Wendy's food I've ever experienced in my life!
Ordered a spicy chicken sandwich combo with NO MAYO…received sandwich with mayo. Asked for another sandwich and caught an attitude for the girl at the window. Backed up to window again because the sandwich was mopped in grease…caught attitude again and received 3rd sandwich mopped in grease so tried to remove grease with a bundle of napkins and took a bite.???????????????? sandwich contained gristle could not chew!!! Don’t understand what happened to the Wendy’s in Troutman NC, used to not have these problems…Quantity over Quality I guess. What a waste of money and time. Had to wait 10 minutes just to pull in the parking lot due to construction!
This Wendy's had us a little hesitant to dine here. The dining area really needed some attention, and so did the men's bathroom. Both fountain machines had nothing but diet beverages and hi-c. I had a single Dave cheese burger, no lettuce with fries. The burger was good, the fries were good, but they were too salty. The service was great.
I'd like to know how hard it is to read an online order and put the items in the bag... no chance of miscommunication just pure laziness. Happens everytime I go here... never again, I will not be back
The Troutman, NC Wendy’s consistently disappoints. Fresh Southwest salad lettuce is not even edible and they always forget the chips. This location needs owners that care. Don’t stop here. Keep going.
I've had many mediocre experiences here but I kept coming back because I work 2 minutes away, and it's a wendys so how bad can it really be? This is where I draw the line. I ordered a chicken sandwich and it was inedible. The patty was so dry it split down the middle and was as chewy as leather. I called the restaurant and it just rang and rang with no answer so I went back to show the manager that they are serving food than would likely get someone sick. I didn't get a sorry or anything of the sort. All I got was "so do you want another one or your money back". I said neither, I just wanted to know that they would check the rest of their food but I didn't get any such reassurances so I will not be coming back and I will urge all my co workers and customers to do the same for fear of getting sick. I know good help is hard to find but standards start at the top and if the management in a restaurant don't care, then neither will anyone else that works there.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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