Hero image

Wendy's

+1 301-499-2986
8715 Central Ave, Capitol Heights, MD 20743 United States of America
Open Today: 06:30 AM - 02:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I normally go through the drive through. First time coming inside;
Service took extremely long which did not make sense due to it being so many people working and only about 5 customers.
None of the people handling food had hair nets!
There was a lady who was taking orders and making packing food screaming at the other employees… even one who was new that appeared to need assistance. Wendy’s please do better.
I'm writing a review because I don't know how to ask for my money back for this awful restaurant. I had a bad experience here a year ago but I considered it a bad night. This time, I've had enough with this Wendy's location. I was greeted at the Drive-thru window with a "hello?" not "hi, welcome to wendy's how can I help you". I should have taken that as a sign and left but I proceeded to place my order with the not rude but far from nice associated. Unfortunately this was the best part ot the experience. The food was EXTREMELY stale and old and my sandwich was made incorrectly. I literally had to throw ALL of the food away (including the fries). By the way, who puts ketchup on a spicy chicken sandwich?? I was only able to consume the minute maid fruit punch. I stopped there for a late dinner because it was getting late and I hadn't eaten all day. I can't describe the disappointment I experience when I got home and realized that I had to go to bed hungry with $15 less in my wallet.
Went in with my granddaughters. Stood at the counter for five minutes. Four different workers looked at us and DID NOT WAIT ON US!!! So, we left. Terrible terrible customer service.????????
The person that made my food put all 3 of my meals in the same bag, I politely asked for separate bags because it’s was for 3 different adults. She told me there was one bag per order. She told me her name was Shamiyah while a 2 or 3 year old little boy followed her from the fry station where she bagged my order and to the drive thru window as she also collected my money. This was very dangerous, unprofessional, unsanitary and a health hazard. They always rude and disrespectful when I have went but today was different when I saw the child by the hot cooking in the kitchen. I always give exact change and never get a receipt. Today is 8/16/24 @ 7:15pm.
I asked for ketchup, the lady says, what for, and tried to tell me I didn't need ketchup cause my food wasn't ready, after handing me my food. Let alone the other lack of customer service.
From the drive through the friendly attitude shined through the speakers food was hot and fresh
The food here is always good but the service got me questioning things all the time. I only come back here cuz the food is good but I keep the communication to the staff to a minimum just because there's no positive input or output to it. If their chocolate chip cookies were not the best kind in the area I would have been gone to the other Wendy's up the street.
They got my order done pretty quick, thankfuly they did since I was on time constraint.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 02:00 AM
Tuesday 06:30 AM - 02:00 AM
Wednesday 06:30 AM - 02:00 AM
Thursday 06:30 AM - 02:00 AM
Friday 06:30 AM - 03:00 AM
Saturday 06:30 AM - 03:00 AM
Sunday 06:30 AM - 02:00 AM

How to go there

Location