Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Pets
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Dogs allowed outside
Best WLM Reviews
I am here at Wendy’s right now (Oct. 25 @ 10:04 pm! Why was every car in the drive through asked to park to the side?? 7 cars!!! Saying they waiting on fries, this is ridiculous….
I went in to get my food and the MANAGER got an ATTITUDE with me, really management??? Unprofessional and rude !!
Horrible, I am a truck driver. I parked went in and order my food from the kiosk. Once I receive my food I walked back to my truck to start enjoying my meal before I lay down. FOOD WAS OLD AND COLD. BURGER TASTE LIKE IT HAD BEEN SITTING THERE FOR HOURS. IT WAS SO DRY. I WENT BACK IN TO TELL THEM THE FOOD WAS OLD AND COLD. THE MANAGER(I assumed she was a young Caucasian skinny girl) HAD AN ATTITUDE AND GONE SAY WELL MAYBE IT WAS THE WALK TO YOUR TRUCK. I PARKED LESS THAN A MILE HOW WOULD SOMETHING BE COLD AS ICE AND OLD THAT FAST! THEN SHE KEPT MUMBLING SOMETHING UNDER HER BREATH SO
I ASK FOR A REFUND. I WILL NOT ARGUE WITH SOMEONE AT A PLACE WHERE IM SPENDING MY MONEY BECAUSE THE FOOD WAS OLD. THEY WOULDN’T EAT IT SO WHY PAST IT OUT TO OTHERS. DIDN’T EVEN GET MY FULL REFUND, IM STILL SHORT $7.57! I WILL BE CONTACTING HIGHER UP BECAUSE THIS IS UNPROFESSIONAL AND SHE WAS RUDE!
Ordered on kiosk. Can’t sub apples for fries on kiosk so I asked manager. She informed me I didn’t want apples. I asked why she said they are tart. I said I always get them instead of fries due to my diet. She said my choice. I got food then she gave me my cups after asking if I got them. Lemonade and Dr Pepper was out of machine when I asked her she said to use other machine. They need to wipe off counters and serve customers with more respect.
Horrible drive thru went through the window and all there good burgers have chicken for some reason I wanted beef instead they said it's not possible and then got stuck behind a truck waiting for 1 little bag that took 15 minutes for him to get and I have a video to prove it yall should have a designated parking for yall "drive thru" ????
I ordered off the app. Went in to get my order and a very nice young lady called me up and let me know that there Frosty machine was down and asked me if I would like a refund for the Shake or something in its place. I said I would take a refund.This is where it gets disappointing. She go's to her manager. He proceeds to yell at her in front of me that they don't do refunds and online orders and shames her in front of me. She came back and we agreed I would take a small chili instead of the shake which I was fine with her the young lady was great. At that point I made a comment of the manager that he really shouldn't talk to his employees that way. He could care less of what I thought that not apologized to me didn't care what I thought he proceeded to tell me that he'd worked there for 4 months and it was promoted the manager I said why was going to let Wendy's know about this and he said go ahead they won't do anything I'm untouchable. I will still be here and Wendy's won't do anything.
He had absolutely no customer service and for the life of me don't understand how Wendy's would have someone like him with a bad attitude and probably should be doing something else not dealing with the public. NO customer service behind the counter. I gess time are hard for quality. I asked him his name he said he was name was Christian (Probley not his real name) he wouldn't give me his last name but this is for you.
BE BETTER!!
Wendy's in New Boston, TX has good burgers and fries. Friendly staff, very clean.
They charge $7 for the $5 biggie bag, also they need to have a better system than to have cars pull up to the rail to wait on order, it blocks other cars in.
The burger was dry and the bacon and cheese potato had whole pieces of bacon. The store didn’t have a line and only had two customers.
Quick Facts About Wendy's
Today
Opening Hours
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