Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
One of the worst Wendy's in Northeast Ohio! I don't know if they are shortstaffed or not, but let me tell you. They are taking one order at a time! The car in front of you will order they will pull them up. Serve them and will not take your order until that car has been dismissed! This is unacceptable. The GM/manager needs to do a clean sweep on the staff. They do not take customer service seriously. Even after waiting for 15 minutes, your food is still cold! You would think that everything is made fresh because of how they are taking orders here at this place. I even requested for my spicy chicken to be dropped in the oil. Do you think they dropped my chicken sandwich in the oil fresh? No!
I know because I worked at a Wendy's and it takes seven minutes for the fillet to be cooked thoroughly. It took them three minutes to deliver my sandwich! I do NOT RECOMMEND THIS Wendy's!!
4pm on a sunday, a line in the drive-thru ,everyone just waiting- no response, nothing! Finally I pull up to the window and in groups employees are walking out…. No one coming to the window, still nothing, Why??? At least let your customers know what’s going on. Never again.
I just wasted $9.31 today. I ordered a Biggie bag w/ Crispy Chicken BLT. and a Med. Choclate Frosty I ASKED FOR SWEET TEA,, THEY WERE OUT. OK. SWITCHED TO SPRITE. NEVER GOT the SPRITE. Mind you I waited to order at the speaker for 15 min with only 3 cars in front of me. Then i do s quick check just to make sure all my items were in the bag. Ok cool. I pull off to head home. Then i realize i didn't get my SPRITE. I just fought thru rush hour traffic just to get there, so i charged it to the game. Ok. Get home and pull everything out. The small fry was half full. The nuggets were cold and rubbery, and the sandwich was cold. Still ate the sandwich, couldn't eat the nuggets even after i heated them up in the microwave. Overall, very very mad because I'm still hungry and annoyed. I could've went to grocery store and used that money to buy some extras for dinner tonight. Don't waste your money or time
i ordered ghost pepper nuggets and the girl in the window asked if i ordered garlic parm and i told her no she gave me garlic parm anyways. i waited 30+ minutes just to get the wrong food after correcting the girl.
Took about 45 minutes to get our food, and it was still wrong. I do understand that in his day and age, it's hard to find workers to help out. It's hard, but with a little customer service and a little talking to your customer, you could have changed my whole experience
Uber Eats Driver: Dining room closed before 7PM when sign says open till 10PM. I can't fufill orders on time when the estimate is for an open dining room.
I just wanted to try the pretzel baconator, got a regular baconator instead. They didn’t even bother to tell me they were out of the pretzel bun. I’m so sick and tired of Wendy’s delivering a subpar experience, I won’t make the mistake of ordering Wendy’s again. I don’t care about trying the pretzel baconator anymore, this burger I got instead isn’t even that good
Ordered on the app and they were “out of everything” except the frosty, which was the wrong flavor. I asked for a refund and was told “you have to request that through the app”. The app doesn’t have a way for you to easily request a refund; instead you have to either talk to their representatives (chat or phone) during their business hours, which don’t seem to operate on the weekends, or send an email and hope they determine your reason for the request is “good enough”.
They were slow to even tell me this all. Never again. Go to Rally’s or something.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 08:00 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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