Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Julie is the night manager and is completely rude and dismissive. I have ordered from doordash for months and haven't gotten ONE correct order in MONTHS. Everytime I call to complain she is the same person I talk to and tells me to "take it up with doordash" when I simply ask her to double check an order before they send it out. I'm shocked by her rudeness. If they weren't the only place open late I would never order here. Wendy's should be ashamed to have her as a manager.
I've always come to this Wendy's. In North Platte managers that used to work here were amazing now they allow their employees to touch the food without gloves. Do not wash your hands wearing their hats to the side. Stood in line for thirty minutes headphones in the employee's ears. Made my breakfast burrito wrong. It was all torn shredded. When asked to speak to a manager, Nord me for 15 minutes and told me. And she was busy with another customer. Absolutely no leadership skills, no accountability. I will never come back to this store.Made my breakfast burrito wrong. It was all torn shredded. When asked to speak to a manager, Nord me for 15 minutes and told me. And she was busy with another customer. Absolutely no leadership skills, no accountability. I will never come back to this store.
Review updated 10/1/24
Review changed from a 1 star to a 5 star due to the following :
The following issues below have been addressed and continue to improve each day. I have noticed a complete 360 in service over the last 30 days.
Previous review:
Customer service continues to get worse, especially at night. I have picked up orders for other customers and have placed my own orders. For the last month, I have encountered 2 respectful employees, while the rest have been very disrespectful and would rather "chit chat" than fulfilling paying customers orders. Delivery drivers are having to wait anywhere from 10 minutes - 1.5 hours for customers' orders after 10 pm and are even forced to go through the drive-thru multiple times, when picking up multiple delivery orders, that should already be ready to be picked up by the time they get there. Which is unacceptable.
Lady at the first window didn’t even try to run my card told me it was not approved. I have more than enough money in my account. And I get a notification when my card is used even if it’s a failed transaction. Smh. Useless person.i eat here often with the exact form of payment everytime.
The frosty was melted. It was just like a chocolate milk instead of a frosty. My burger had very small stuff on it. The Wendy's commercial should be asking; "Where's the lettuce? Where's the tomato? Where's the pickles?"
Not a particularly good visit, from our food missing 2 order of fries that were cold. Vanilla frosty that were more like malted milk drinks. Over all poor quality. Be a while before we visit again
I am sick and tired of coming here being treated like crap, they never ever have anything, soda machines both empty, always make you pull forward in the drive thru just for food to be cold WTH Wendy’s do better.
Kindest and fastest Wendy's I've ever been to.
Simply asked how my day was and what was up.. as well as friendly and fast service. Excellent!
A cool young man at window one (7pm 9/4) especially great as well as girl with pink hair at window 2
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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