Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I have never once gone to this place and gotten a correctly prepared meal. If you want Baconators without bacon, taco salad without meat, or cold stale fries, COME HERE. This goes for the new management and the old, it doesn't matter.
Place is terrible. No one working the front counter. Loud rap music playing in the back grill area. 3 guys running around making food. They see you at the counter. But no one comes to take your order. After about 3 minutes. Another customer walks in behind me. One guy working in the back. asked the other who is working the front. They said something. He going and taps the glass on the two way mirror to the office. You can see a person sitting down in there and they just look up. The go back to doing what ever. After about another minute. A guy goes to the office opens the door. So you can see the manager or a female sitting at the desk. He tells her. There are two customers at the front counter. She looks up. And just goes back to what ever she is doing. Last time I stop there a month ago. The service wasn't great. but not this bad. I'm going to avoid going to this Wendy's ever again. I would go there again. If the gave me free food for life. I went to McDonald's. They took my order in less then 10 seconds. And before I could put my change in my wallet. I had my food. And fresh hot fries. The food at the McDonald's across the street is always fast and made great.
Only a 3 on service because they were out of containers for large fries and I ordered a large meal not knowing this, their solution for this was to give a medium and a small fry which if they were filled would be fone however both were no where near full I had to go to manager to get it corrected. I Will avoid this Wendy's in the future
Waited 10 minutes at the order screen before someone finally took my order. Got to the drive through window and they had me pull into a parking spot to wait for the food. Another 20 minutes later, they brought out my food and I was late to work. I saw the employees standing around inside talking and laughing. You can tell they are purposely sabotaging this place so they can sit around and get paid to do nothing. If I'm going to wait 30 minutes for one order of saucy nuggets, then I'll go to a local restaurant and wait 20 minutes for a full order of food. The only upside was the nuggets are good and the tall gentleman that brought out my food was courteous. As a side note, while I was l waiting for my food, I saw several cars pull up to the order screen and wait for a few minutes, try to get the attention of whoever was taking orders and then give up and leave when they got no response.
Came here around 7:30p. We were the first people in line and it took about 10 minutes just sitting at the window to even be asked what we wanted. They had the back door open & it was filthy inside and all they were doing was standing around, talking and listening to music. The food was alright, but my bun was hard and they forgot the sauces. I try to give this place the benefit of the doubt but I’m almost always disappointed. If the service isn’t horrible and just rude then they mess the whole order up. This place needs to get their shit together or just close down!
We stopped at this Wendy’s on our way home from a long trip, hoping to grab a quick bite. When we walked in, there was a short line. We used the restrooms first, which were single person rooms, so it took the kiddos a little while to finish up. When we came out, the line was still in the same position. No one had moved. This should have been our warning.
It ultimately took a good 20-30 minutes to get through the line. The woman at the register moved very slowly and only helped one customer at a time. She would take their order, wait for the food to be made, then complete their order before helping the next person. She also filled 2 online orders, one of which was just a soda, and then complained to the waiting line that THIS was what was holding everything up. It was quite clear that she needed help, but no one else in the back came to her assistance. Instead, I saw a woman standing at the sandwich assembly counter, wearing gloves, and scrolling on her phone. Kinda defeats the purpose of the gloves. Gross.
Our order was correct but definitely sad. I didn’t get the extra onions I had ordered on my sandwich, and my son’s bacon cheeseburger had hardly any bacon on it. It was one strip off to one side on the patty.
After an 8-hour drive, I made the mistake of stopping at this Wendy's despite the bad reviews. I placed a mobile order, but when I went to the drive-thru to pick it up, I found it was closed. An employee outside directed me to go inside the store.
Once inside, I was ignored for 7 minutes before anyone acknowledged me. I ordered an Apple Pecan Salad with pomegranate vinaigrette, but they were out of it, so I had to choose a different dressing. I also asked to substitute the blue cheese crumbles, which I dislike and can’t eat. I told the employee this, and he said he had already substituted them with something else and put it in the bag. However, when I checked, there was nothing in the bag. They also forgot the roasted pecans, and the salad had noticeably less grilled chicken than usual.
This experience was a complete letdown. I regret not listening to the reviews and stopping at this Wendy's. I will never make that mistake again.
Just left this Wendy's and I felt I had to leave a review. Most of Northeast Ohio is out of power, so I am grateful to be able to get a hot meal and have no problem waiting. I went into Wendy's to order and found only 3 people working. I guess with the outages other workers must have called off. I want to express how completely impressed I was with not only the work ethic of these people, but the attitudes that they had. People were SO rude to them and they continued to be pleasant and get food out promptly. Seth and the crew working on the afternoon of 6/7/2024 are absolute gems for any business. It is so unusual to see people who are stretched to the limit have such a great work ethic and attitude!
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 08:00 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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