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Wendy's

+1 205-985-4443
579 Cahaba Valley Rd, Pelham, AL 35124 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The burger was hot and fresh. I didn't order fries or any sides. I ordered the Wendy's single. Delicious! Service was nice enough, I usually get the finger to hold on a sec. If I have a question or even look like I'm going to speak. I've learned to just hoe my row and be about my business.
Over the last few months this location has struggled to be dependable. Yet another incorrect order today. Fries didn’t seem to have any seasoning. Chicken sandwich (not what I ordered) was cold and soggy. This location was once really solid but has definitely gone downhill recently.
I love Wendy's. It's clean inside. They have tasty seasonal salads. Good kids menu and prices on the menu. I wish Wendy's was in more locations.
First of all, upon entering this so called "fast food" restaurant, the staff was both visibly physically absent and mentally absent. Before approaching a kiosk, I saw that neither kiosk was operating. I then requested for an employee take my order and was rudely told to use the kiosk. I informed her that the Kiosk was not operating and instead of taking my order, she came over and quickly showed me that she had no clue what she was doing; she would rather spend 6 minutes trying to make a computer work to take my order instead of taking my order in 2 minutes.
I was then guided to the register, wherein she ordered another employee to take my order instead of doing the work herself. The employee assigned to take my order was noticeably high and did not even appear to realize where he was or what he was doing. I had to repeat my order several times, only for him to ask me my order and repeat it back incorrectly. After being corrected again, he fulfilled my order. After being given my food, he forgot my sauce, cup for a beverage, and French fries (which was 1/2 of the order). I had to ask 2 more times for sauce, giving him adequate time to fulfill my request before having to ask again.
Overall, the food was lukewarm at best, the beverage options were slender, and the customer service was atrocious.
About 2 weeks after, my mother in law went in to order and had a similarly horrible experience. However, in her order, the employees forgot 2 drinks, sauces, and the food was lukewarm; it also took quite some time to fulfill the empty order. We will NEVER be giving this restaurant our service again until staffing is changed; I will further discourage everyone I know to not provide this restaurant with any business.
No complaints here. Cashier was very friendly and repeatedly said, thank you and you are welcome. Truly makes a difference and appreciated. I had the Maple Bacon Croissant and it was fresh although it’s a bit smaller than on their menu board.
I wish I could give 0 stars. The breakfast burrito I ordered has mostly seasoned potatoes. Crumbles of bacon. And half an egg. I should’ve looked at the reviews before getting breakfast here.
We were traveling from Panama City Florida back to St Louis Missouri. We stopped there to eat. The restaurant was so tidy and clean. The workers were so kind and sweet. Real big difference from the restaurant in St Louis. We felt very welcome They made us feel at home. Our food was delicious freshly made. The french fries were so hot you had to let them cool off!! Some of them even got food to take with us after we ate there. And bragged on how good the Wendy's restaurant was. I thank you for showing your kindness to us why we were traveling.
Wonderful service team working together good to hear fun conversations between the team members Christina has great communication skills and cares about washing hands before touching food will tell you to give her a moment to wash her hands very thoughtful. I recommend her for all shifts. The team I want to thank everyone ! Clean store is what keeps people coming and great communication skills.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 12:00 AM
Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM

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