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Wendy's

+1 216-521-6211
1331 W 117th St, Cleveland, OH 44107 United States of America
Open Today: 06:30 AM - 02:00 AM

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Parking

Best WLM Reviews

Coming in almost slipped and feel. Soda must have over flowed. Told staff never cleaned it up . Burgers ice cold mushy tomato wilted warm lettuce and omions. Served pineapple frosty 10 min before we got our food and they didn't blend them . When I spoke to the staff I was told " oh well sorry and thank you for coming to Wendy's " trying to reach distric manager and corporate office because this is not okay
The food is always good, especially for the price, but they make you wait a long time to get your food. We sat in the drive through for 30 minutes today while only 3 cars were in front of us. This is not an uncommon practice at this Wendy's.
I had a mobile order on dec 5 (11:50)
I asked for my order at the window, and they said we dont have your order on our system
But i was charged, and they didn't refund me
I called the store, and they told me someone else showed your name on their phone and picked up the order
It was obviously a lie.
Very unprofessional manager
At the same time, i ordered from Burger King online, and it was down the street by Madison they were very fast, and they had my order, and they didn't rub me.
This Wendy's used to be very good, lately food has been cold, what I've ordered isn't what I received. I hope they can try to change some of these issues.
It seems 8 out of 10 times this particular Wendy's shows that it's not like any other Wendy's. It's just really really poorly run. They can't get food out in any reasonable amount of time. I decide to give him one more chance. I'm writing this review while waiting for my mobile order. It's been 15 minutes since I showed up. 20 minutes since I put in the mobile order. doesn't make me feel good that the mass are pulled down around the chin either. January 2nd at 8:15 a.m..
UPDATE: I got the food after 18 minutes. The quality of food here is so inferior and is so apparent. In one sandwich they used two bottom pieces of bread. Cheeses was cold.
Food was Luke warm. Order made wrong but quickly corrected. When she replaced the order. The cook came and took the old burger literally off my tray, as if I had tried to pull a fast one, but the manager hadn't asked for it. Floor and tables were dirty. People came here and paid more because the burgers were made to order and hot with a clean dining room. No longer is the dining room clean.
DT Order taker needs to be retrained to listen to customers orders carefully. Suggest management back up on headset. Had to scream into menu board speaker several times. Food was all wrong,Had a free jr frosty with keychain card was charged full price.
I went to correct at window was not refunded immediately back on credit card was given cash. Had to get manager involved. Do better wendys!!
I went to pickup my online order and and was met by “manager” holly, a disgrace to the food industry - I couldn’t believe how disgusting and rude her attitude was. I asked repeatedly to get my order, and was declined because she wasn’t feeling like it today, told me to go back around “even though they didn’t have it”
She even went out of her way to direct her employees to not give me my order. That’s no excuse or behavior from a supposed manager, especially at the disposal of paying customers.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 02:00 AM
Monday 06:30 AM - 02:00 AM
Tuesday 06:30 AM - 02:00 AM
Wednesday 06:30 AM - 02:00 AM
Thursday 06:30 AM - 02:00 AM
Friday 06:30 AM - 02:00 AM
Saturday 06:30 AM - 02:00 AM

How to go there

Location