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Wendy's

+1 770-504-8590
2995 GA-36, Jackson, GA 30233 United States of America
Open Today: -

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The cashier lady was very rude!! my husband asked for his chicken sandwich plain and when he brought it back to the front she told my husband that he was wrong and never asked for it plain when he said “yes I did” she replied and said “no you didn’t” and threw it across the back into the trash then told the man to make him a new one! A simple “I’m sorry I must not have heard you” would of been fine… but no you say my husband lied! Every time we have been to this facility there’s always someone rude as hell taking our order or people messing around in the back and just not caring about customers…
Rude as can be! She was rude to other customers before me as well rolling her eye at her before taking our order… when it came to ours she rudely asked “what Chew want”… very poor service in my book. Only way we will come back is if they hire new staff…
This is a restaurant off the freeway you would think they would want to show everyone who comes in respect! But I guess not! Worst place ever!!! That’s to the cashier with the red hair tonight!!!
Wowww, second time I've came here. First was about a week ago and i had to wait 20 mins for cold food. This morning i waited 15 minutes not to mention there was only 2 people in front of me, to get a honey butter biscuit, and had what i couldn't even call a drop. I don't even understand i mean it really must take some real talent to put that little of an amount. And some real stupidity putting 5 pounds of caramel in a small drink.Safe to say this location has no idea what ratio is... They also thought giving me my drink first with half of the drink on the outside of the cup was a good idea. Also watched them look at each other taking the same biscuit in and out of the bag about 8-10 times in the matter of 30-45 seconds. Just pure stupidity they're lucky they didn't end up with a coffee and biscuit across the face.
The nacho cheeseburger is fantastic. Just the right amount of crunch and heat. Yes it is a must I get one again.
The customer service was good as well. The restaurant was ok, but could have used a good wipe down, but in their defense, I did come right after lunch rush. I would recommend this Wendy's, and I will be back. Thank you for a great experience trying something new.
For a rest stop Wendy's this one was better than my local Wendy's back in Illinois.. we had stopped there to get some gas and food late night/ early morning, you know the time fast food normally sucks but the chicken nuggets and Fry's and sandwiches the husband and I got was super hot fresh and well put together. Nice to get a sandwich that wasn't slapped together and stuff everywhere.. would stop here again if on a road trip
I don't know what's happened. The service and food was so good now it's rude and wrong the past few weeks! If management has changed ot the crew we want the old one back! 20 minutes for 4 sausage and chez biscuits is ridiculous!
Sassy manager. Not A or B team. Over 40 minutes, wait on food for 4, which costs $40 with discounts. Cold food. Everything in the restaurant is sticky. Apparently, everyone is new hires, so maybe they need to work on training.
Extremely slow service, person working the register kept having to go into the kitchen to help prepare orders even when they're were 10+ people waiting in line. Perhaps Wendy's should take a hint from McDonald's and get kiosks if you don't have enough staff to get orders taken
Last night I was there placed a Order at 11:32 P.M. this was at the Drive Thru, the manager asked me to pull to the front to wait for my chicken nuggets to cook. At 11:54 with nothing brought out I went back to the window. She turned to the other employees and asked y'all didn't run his order out to him? Knowing that If anything was handed out to me now it would be COLD. So I asked for a Refund! Never heard a apology from her just a promo Refund. Since this same manager has been working at night I've noticed more of my orders have not been correct. I've been a frequent customer here for the last 3 years. I have Bragged about how great the service was Multiple Times! Guess I need to plan to find other places to get my food. Thank Goodness Waffle House has online ordering now.
Still Sad to See What Was Out Standing Service Go To The Dumps!

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