Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I ordered a meal for my sister and I on Wendy’s app. I entered my card information and received confirmation that the order had been processed. The app told me to go ahead and pick up the order. When I got to the drive through line the order taker said that she couldn’t see my order. I told her my initials because that’s how the order appeared on my phone. They asked me the details of my order which I gave. They still couldn’t see it supposedly. When I got to the cashier someone came out and asked me to show them the order. When I edited the order to show them they said it cancelled the order. They then could see the order. They blamed me for not saying my whole name and not the initials which is what showed in the app. They blamed the app and said it was a 3rd party app. I reminded them that it was Wendy’s app and it obviously had sent them the order. They just looked at me blankly like somehow their mistake was my fault! I had to replace the order in my phone, go back in line to be told that the Frosty I wanted wasn’t available anymore. I got home only to find out that they had given me old and cold fries along with overcooked dry burgers. The stank attitude, abysmal lack of customer service and professionalism deserves a 0 star but Google doesn’t allow 0 star reviews so this 1 star review will have to do. Needless to say I will not be going back to this particular store and I recommend that no one else does as well! If you do go there, you need to check your order before you leave and make them recook it if it’s as bad as ours was!
Ordered spicy ghost pepper chicken sandwich by looking at the menu in the restaurant, when compared its no where compared to what they have in menu, I realized it after coming home.
Was at drive thru for almost 10 minutes with 1 car at the window ahead of me. Went in and manager told me there was a shift change, but very aggressively. Meanwhile, 5+ employees sitting around and im the bad guy. This place is not the same, low level management causes low level service. Don't stop at this Wendy's unless you not able to go anywhere else
Jalisa has some of the most impeccable customer service I have ever seen. She was very patient, attentive and welcoming during my visit to your location. I will definitely be retuning in the near future!
Myself and three other cars were sitting in drive-through for about 10 minutes this morning waiting on someone to ask for our orders. I said hello several times and no one answered, so I drove to the window and started recording only to see two workers hiding with their headset and gloves on!!
The older lady didn’t come to the window until she seen me recording just to say that their system is down. That’s all they had to do!! A simple paper placed on the drive-through box would suffice, but instead they had people wasting their time sitting in drive-through for nothing!
The one on Wilson Blvd after i pay at drive thru makes me back up past a poll. So they can have their drive thru timer restart...if you Served fast there wouldn't be of worry of that
The staff at this location is always kind and courteous. They don't take too long to get the food out even during a rush, and always prepare it to the standard that I have come to expect from a good Wendy's location.
It had been forever since I ate Wendy's. I used to order their chili and potatoes. So I ordered chili, a potato, 6pc spicy nuggets and a coke. When I got my order, no potato! How the heck do you forget the potato? Oh and what the heck, when did they change their chili recipe! Uuugghhh! ???? so nasty!
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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