Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Breakfast at Wendy’s for the first time. Delicious. I got the No 2 Combo; sausage (well sone), egg and (substituted Swiss with American)cheese croissant sandwich. Sides: Simply Orange juice & Home Fries.
I also ordered a side of French toast. everything was hot and delicious. Customer Service was wonderful.
David, the on-duty Manager, was not just friendly and welcoming to me as a customer, he was also very thoughtful and caring with his employees. I look forward to coming back.
The restaurant is modern, bright and clean with various seating choices. Personally, I prefer the High-top Tables.
Thank you David (Manager), Alva (General Manager) and Team for a great experience
Wendy’s Restaurant
1844 East Ave
Rochester, NY 14610
This Wendy’s is the worst, I should’ve known better considering this isn’t the first time I’ve had a bad experience going here. The chicken was tough and chewy and seemed liked it had been sitting around all morning, same with my ice cold fries. The bread was stale and crumbled into pieces when I tried to eat it. Ending up going somewhere else for food because it was so bad. My expectations are always low when buying fast food but this location always manages to serve me trash food that I can’t eat and I end up just wasting my money. I guess that’s on me for going back, but I would recommend finding a different Wendy’s or a restaurant that actually makes edible food.
I received a HALF burger @ Drive thru, yes!!!! Then upon returning inside, it was subsequently replaced but
there were absolutely NO apologies. These folks are highly unprofessional and incompetent. Making it my last time ever going here!
Never again!
09/17/24, we took our 81-year-old grandfather out for the day, stopping at Wendy's East Ave., for lunch, spending $ 40 in total.
We ordered the Chicken Classic sandwich for him (his favorite). He took one bite and said it was dried-out and tough for him to chew. It obviously had been sitting for some time. I kindly asked the young, black female at the counter to prepare him the same sandwich, fresh as a replacement. Not only dd she refuse to do so, but she also raised her voice at me, stating he had eaten the sandwich. I politely asserted, he took one bite and could not eat it. She continued to berate me and flat-out refused. She definitely had an attitude problem. The gentleman cooking the food took notice of her conduct; he was very cordial and cheerfully made Grandpa another sandwich to his likin and brought it to hm, saving the day.
We would like to thank that gentleman for his hospitality and kindness. However, given how badly this woman conducted herself and the gore she had to treat an elderly and handclapped man like she did, we will not be going back.
I ordered a Big Bacon Classic no pickles and no onion. Which comes with cheese, lettuce and tomato. And a Chocolate Frosty. The Frosty machine was broken so I asked for a refund and was told they couldn't give me a refund because the manager wasn't there. I asked for a 10pc nugget... they gave me the old, cold and dry bottom of the barrel nuggets and less than 10..... plus they had no napkins...
Got there and ordered the krabby patty meal. proceed to get to the window and they say the frosty is out. Ask for coke. They are out of coke. Get a sprite instead. Charged same price as krabby patty meal ($16.40), even though frosty was unavailable. Highly unprofessional and honestly a scam for a burger, fries, and a sprite…
Arrived at 10:30pm and the woman at the window claimed they were closed and wouldn’t take any orders. There was a line behind me all willing to pay for food. Everywhere clearly stated this restaurant is open until 1am on Saturdays.
Stop paying these children to mess everything up for your business. They’re lazy a-holes
Yet again, I sat at the kiosk to order for 3 minutes and no one acknowledged me. Just don’t go after the dinner rush, they can’t be bothered late in the evening.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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