Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Staff is helpful and courteous. The food was delicious I love my Wendy's!! Atmosphere relaxing and the service outstanding. Thank you I will be returning again!
Let's say disappointing Wendys at this location is beyond terrible. The employees never hear you in the drive thru.
Their fries are terrible . There burgers are not what they used to be . When you cant even get a soda right we really have a problem. Two days in a row no ice and they dont even tell you.
Then they give me diet soda. I wanted coke and dr pepper not diet Dr Pepper.No ice in either drinks this location is absolutely not worth it. Even if drinks are a dollar there should be a standard. Terrible experience wont go back.
The customer service at this Wendy's drive-thru was truly disappointing. I visited on 10/30/24 at 11:16 p.m., and the experience left much to be desired. My order was handled by an employee named Dustin Angel, according to my receipt, and the interaction over the drive-thru microphone was extremely frustrating and unprofessional.
I initially tried to order a chicken wrap, but the employee kept interrupting me, making it difficult to communicate my full order. He repeatedly cut me off and seemed impatient, which made the process unnecessarily stressful. To simplify things, I decided to order a #5 sandwich. Instead of clarifying politely, he corrected me in a condescending tone, pointing out that a chicken wrap isn’t technically a "sandwich" even though the drive-thru menu has the wrap listed under "sandwich" or "meal" options. This unnecessary correction came across as rude, dismissive, and frankly, disrespectful.
Throughout the interaction, Dustin’s attitude felt hostile and even discriminatory, making me feel uncomfortable. A little patience and understanding can go a long way, especially in a customer service role. I plan to reach out to the head office to report this incident and suggest that Dustin and the team receive additional training on customer service, respectful communication, and treating all customers fairly.
First off this is not a review of the food, this is a review of the horrible disaster of a lunch hour crew behind the counter. Line around the building for the drive thru blocking a lane on 46, line out the door at the counter, customers orders getting deleted out of the computer, and long waits for pickup orders. People come here for fast service and are not getting it at all. You should not have to wait 15min for a pickup order plus the 5 minutes it took me to get there after I placed it. Not only that but it was wrong when I got back to work, late by the way, because of the terrible service from this location. Gave me sweet tea instead of ice tea and onions on my burger when I specifically asked for none. I was not going back to have it fixed, I would need to take a vacation day for that.
Get it together over there....... or hirer a better staff.
Ordered via the drive thru. Employees left a sandwich out of my order. I had to drive all the way back to pick it up. I didn't even get an apology - it felt like they were doing me a favor by giving me the food that I paid for.
When I got the sandwich, it was a sloppy mess. Clearly the workers weren't happy about having to make this sandwich.
The rest of the order was fine.
Why don't you change your opening hours? This is the second time I've come to pick up food. Your restaurant is closed for maintenance.????
This Wendy's is the WORST! When you order on the app to walk in to grab your order, they keep all orders behind the register so you have to get on line and wait even though you ordered on the app and your order is sitting there in the bag getting ice cold. You cannot order on the app and grab your order. You have to still wait on the long line. Horrible customer service, too. They all screw up the orders it's ridiculous. Never again.
Food was good but only warm enough to stay warm to take a bite or two. It would've stayed warmer for longer if it hadn't been that there was no heat in the dinning area and folks had to wear their coats. One of the two soda machines worked. To recap..the food was good but warm, the dinning room was very cold and it was uncomfortable to eat so we had to rush and eat, one soda machines wasn't stocked with all the drinks and the other wasn't working althought on and finally the dinning area wasn't clean while all the staff was in the warm kitchen. Would I come here to eat in- maybe, only becuase there is a mcdonalds across the street but if you're doing drive through then I guess its okay.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 03:00 AM |
|---|---|
| Tuesday | 06:30 AM - 03:00 AM |
| Wednesday | 06:30 AM - 03:00 AM |
| Thursday | 06:30 AM - 03:00 AM |
| Friday | 06:30 AM - 03:00 AM |
| Saturday | 06:30 AM - 03:00 AM |
| Sunday | 06:30 AM - 03:00 AM |
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