Wendy's Info
Amenities
Service options
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Delivery
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
Best WLM Reviews
Swung by to grab their new addition of nuggs , tried the spicy ghost pepper one. The service was just ok - very slow and a dash of customer centricity will go a long way , the nuggets were flavorful. They forgot the sugar cookie from my order and had to go back to get it.
One of my favorite airport foods at Terminal E. Don’t understand why people complain about “unbothered looking” staff. It is a fast food kiosk at an airport - what do you expect? fine dining service experience?? They handle hundreds of people (a lot of them rude) everyday. They don’t need to smile to you. It’s “transactional” food order. And it works great here. Also good food quality.
Food is ok 8/10. The problem with this place is the staff. All look unbothered and uninterested. It looks like they are doing you a favor. Their computer system always fails. Takes around 15 min for your order to be ready. I travel to houston quite a lot and visit this Wendy’s regularly. It is always the same problem. At least the food is good that is why i keep going. Fix it up!
0/10 would not recommend. The food was wildly disappointing even with very low expectations. Staff was rude and dismissive. They had no drinks, the fries were bland & not salty, and it took way longer than it needed to. This was the only place I could find something without gluten or dairy past 9pm, no where else would serve a burger or sandwich with lettuce instead of bun. What I got was genuinely disgusting, I had to force myself to eat it because I didn't have time to find something else before my flight. Can't even describe how gross it was.
As an airline pilot who frequently dines at Wendy’s, I am utterly disappointed by my recent experience at the Wendy’s located in Terminal A of Houston Intercontinental Airport.
Upon ordering a chicken sandwich, I was shocked to find that it was completely raw inside. Consuming undercooked poultry is a serious health hazard, and this level of negligence is unacceptable, especially in a busy airport location where food safety should be a top priority.
To make matters worse, when I brought this issue to the attention of the staff, I was met with indifference and rudeness. The first employee I spoke to did not apologize or show any concern. Instead, they acted as if I was inconveniencing them by bringing up a serious food safety issue. The second employee was equally dismissive, showing no interest in resolving the problem or offering any form of compensation.
Hoping for a better response, I asked to speak with the manager. Unfortunately, the manager's attitude was no better. They were condescending and unapologetic, showing a complete lack of accountability and customer service skills. This type of behavior is unacceptable and reflects poorly on Wendy’s as a brand.
As someone who travels frequently and often relies on airport dining options, this experience has severely damaged my trust in Wendy’s. The combination of dangerous food preparation and appalling customer service has convinced me to take my business elsewhere.
I strongly urge Wendy’s corporate to address these serious issues at their Houston Intercontinental Airport, Terminal A location. Until significant improvements are made, I will not be dining at Wendy’s again.
Am in airport... The gys and service is great..
But the quality of salad is awful.!
Food was good, I'm well-fed. The coffee however mind as well be flavoured water, there wasn't enough cream and sugar to save it. Also had to ask to have the cup filled full instead of 2/3 full.. smh
No star..... Charge me different price than what was showing.... I ordered the Summer Strawberry salad at the showing price of $6.99.. But the cashier charged me $8.02... Tax on that is too high......
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 05:00 AM - 09:00 PM |
|---|---|
| Tuesday | 05:00 AM - 09:00 PM |
| Wednesday | 05:00 AM - 09:00 PM |
| Thursday | 05:00 AM - 09:00 PM |
| Friday | 05:00 AM - 09:00 PM |
| Saturday | 05:00 AM - 09:00 PM |
| Sunday | 05:00 AM - 09:00 PM |
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