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Wendy's

+1 352-240-6274
2659 NW 13th St, Gainesville, FL 32609 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking
Pets
  • Dogs allowed outside

Best WLM Reviews

Satisfied the fast food craving me and my husband had. I ordered the ranch asiago chicken sandwich and he had the pretzel chicken sandwich with a large fries and Coke with no ice. Everything was fresh and we only had to wait about 7 minutes since there were 5 cars in front of us at the drive-thru.
Only thing that was incorrect was I had bacon in my sandwich and I didn't order that (no bacon requested)...the rest of the order was good. We'd go here again if we were in the area.
Update 10/10/23:
We had a burger craving before work, so we ended up here. Ordered 2 Dave's Doubles without tomatoes, 1 with the meal (fries and fountain drink). Order was correct, but fries weren't filled up, so they lost 1 star from my original rating. Only a few minutes of waiting and the servers were friendly and polite, so aside from the food being less than the quality we expected, everything was ok.
Any drive-through girl that says "thank you, love" gets 5 stars. Then a kitchen manager seems like delivered my food through the window and says, "thank you, love" It doesn't cost anything extra to be nice ...nor lovable! It was a little early for lunch but I wanted a taco salad - it has chili and salsa, sour cream and tortilla chips. But, the I was told the chili wasn't ready. Oh but, let me check, love...and it was ready! This is some of the best fast food out there. Real food! Thank you for being so 'love'ly' awesome job from a brand new building.
I had a great experience last time I was in. The manager, Ashley, gave us excellent service. She was extremely pleasant. The food was hot and made fresh. My experience in the same store a few months back wasn’t fantastic, and this was a great change. I will be back.
When it comes to a new fast food restaurant being opened, there are two things you can count on: lots of customers, and lots of staff. There is always a surge of hires to begin with to account for the volume, and then as the hype dies away, there's a merciless pruning of staff that follows. This phenomenon is fairly consistent.
The reason for the initial high staffing is simple: a fast food restaurant's success lives and dies on its speed of service. You're competing with McDonald's and Checkers across the street, Wawa down the block, and Firehouse Subs right next door. You need to nail it right at the beginning so that people will view it as a reliably quick stop, because customers will balk at the long lines otherwise.
And oh, how they didn't nail it!
Seriously, I think more money went into the interior decoration than actually hiring sufficient staff to accommodate the loads. The drive-thru line was a little long but not excessively so. I actually went inside and ordered from a kiosk. The kiosk ordering system is a bit pathetic; the touchscreen responsiveness is incredibly slow, and it doesn't allow you to sync with a rewards app like McDonald's does.
The tables were clean, didn't try to use the restrooms. After ordering, the wait was about 20 minutes. The food was at least decent, being warm and properly cooked. However, I don't think this is worth returning to due to the lack of speed. This restaurant opened not that long ago. If this is considered the high water mark for staffing and speed, then this Wendy's has a very grim future.
Establishment itself was clean. However, I felt uneasy and disgusted with the fact only one employee handling food had gloves on and no person in kitchen had a hairnet on. I find this to be a poor food handling practice and also can result in food borne illnesses. i watched an employee wipe her face and not wash her hands before handling food which caused me a lot of concern as i waited for my order.
I went through the drive thru on Sunday 9/22,and both the woman I ordered from,and the man at the 1st window where I paid were SUPER friendly,professional,and made such a impact! It really is the little things that matter! I truly appreciate that.
They communicated that they were short staffed which was a plus, but the general impression i got off the employees was that they were unhappy and disorganized. Also very disappointed that I paid for an upsized fries, yet somehow still only got the same amount of fries as a medium.
My adult son stepped into this location and asked for a glass of water and was told by the cashier Scott) that"water was for paying customers" my son explained to the cashier that he was taking several antibiotics and was more sensitive to the sun and really needed to cool off. My son was treated by the emergency department recently and had his foot bandaged. The cashier went so far as to not only tell my son to take the water and leave but actually physically ESCORTED him to the door and refused to hand the glass of water to my son until he stepped out of the restaurant! When I met my son moments later to join him at Wendy's for dinner, he explained how he was excorted out of the building by thi an employee. I felt as if something was missing from the story so I questioned the manager on duty about the interaction and asked why my son was ESCORTED from the building with no cause. The manager says the employee received a "stearn taking to". I feel more should be done to increase Scott"a sensitivity and inclusion of people of other races and socioeconomic levels. I requested an apology from the cashier to my son for the embarrassment he caused. Dispute being given three separate opportuies to apologize, he blatantly refused. Instead, he started to explain how he was right even though the manager and every other employee in dirty was strongly encouraging him to apologize. He refused. This employee should not be working with the public. When I asked him point blank if was going to apologize he began telling us that when he was son's she, he was in the military. What?? What does that have to do with anything? If anything, it shows that he was judging my son based on his physical appearance.
He has no compassion. We are experiencing record high temps and this cashier went outside his job description to take it upon himself to decide my son was not worthy of a glass of water and to wait for the rest of his party to arrive as countless others do everyday. This cashier discriminated against my son after passing judgement upon him and finding him unworthy! Wow.
Also, the restaurant was absolutely filthy! I should have taken more pics but I was trying to be nice. There were French fries and garbage on the floor in the prep area. I did snap a pic of the soda machine! The whole location was a complete mess and was similar cleanliness level????

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 12:00 AM
Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM

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