Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This is not my first visit to this location but it will be my last. I placed a mobile order on the app for carryout for a salad and one burger. I waited over 20 minutes for my food to actually be ready. At the 15 minute mark, I walked up to the counter and after the front counter girl had her back to the front and didn't turn around for a couple minutes, barely speaking to me when she did and asked for the status of my order telling the time I placed it. She disappeared without a word, and then came back returning to her back facing me restarting a task before turning around again and saying they were working on it. Five minutes later, she brings up the bags, says the name for the order, barely loud enough to hear from the lobby and walks away immediately without another word. After getting in the car and opening the food 5 minutes away, I found that the chicken on my salad was hard, dry, cold and inedible, I couldn't impale a single piece with a fork. Coming from a previous manager in food service, this is absolutely an unacceptable way for staff to behave and for food to be presented to a customer.
Terrible service lady Jennifer got a bad attitude. Got my order completely wrong then wants to toss my bag across the counter. If she stressed out over 5 orders she don't need this job.
We found a nail in my sons food it was a big mail this why fast food restaurant need to stop allowing they coworkers to have on the manager Cory I believe this hap that’s what he said heavy didn’t even say sorry this is not acceptable we still haven’t even received our money back we r homeless so we didn’t have nothing to eat that night because of this I work for a fast food restaurant and we don’t serve our customers like this. This is unsanitary this is disgusting now what would have happened if my son ate that nail and shocked not a good day for the person who owns that nail. Please please please let’s do better this is why fast food restaurant have to be careful and listen to they policy no nails this happened at the Wendy’s on 6910 cliffdale road Fayetteville nc.
Today 9/26/24 this is by far the worst management. Why is the manager on drive thru and his store is in chaos? Thus manager does not know his position as a manager. If you have a new person on front why are you on drive thru in a position where you cannot manage your store. Then have the audacity to say good job and people are waiting over 20 mins for food. You sell nuggets,burgers, fries, salads, and chili. People are on their lunch break and he has no care in the world. Chaotic and frustrating. Of all the Wendy's I have been in in many different states, this one is definitely the worst. Close it down until you find a better day manager or get people trained. Today the manager set his team up for disaster and this is exactly what happened disaster. Front counter orders, mobile orders, doordash orders, and the cashier steady asking for help. No communication with the customers and looked as though he did not want to be bothered he needed to go home and fill out another application. to some where else. Wendy's you must be really in need of managers. I wish you the best.
Fast Friendly service and the food was delicious!! I even look forward to the "Cowboy" ???????? Thank you all for your team effort to do it right...!! Our store of choice!!
Came to Wendy's ordered a taco salad and a #9 meal. We paid for our food then was told to pull up and wait for remaining food. At the window we were only given the taco salad and salsa. The taco salad was missing other stuff that came with it.
Pulled up to curb side and guy came out to give us just a small bag of fries which was not all our food. Then he came back out and gave us remaining food but still was missing chilli stuff to taco salad. Had to get out car just to get it. Then when I went inside told them what was missing. No apologies or nothing. Very rude. Yall have to do better with the customer service and speed of food.
This restaurant is all about customer service. I have never been disappointed and have ordered food here many times over the last year. The staff is friendly and welcoming and will go above and beyond. They don't get the order wrong either. I think exceptional is a good word for this Wendy's.
This store isn't very welcoming, unless you like to be welcomed by snappy and rude team members who are cussing at a level you can hear in the lobby. I come here only as a door dash driver
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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