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Wendy's

+1 408-295-2826
782 S Bascom Ave, San Jose, CA 95128 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The manager was and even insulting woman. The food was fine, it came up correctly and in a timely fashion but when I went to use the restroom the bus boy type person felt the need to pound on the door 30 seconds into it and again a minute after that, when I asked why he had done that he gave me a strange look and proceeded to begin cleaning the restroom with his cart, I guess that's his way of saying get out now! I asked the manager immediately after why he had done this and she laughed at me all in all I was really unhappy with the rudeness of the staff! Not planning on visiting this location again anytime soon.
Pretty standard fast food experience. The food is pretty decent, but the service was kind of half-assed. That said, I did quite enjoy their new sauce covered nuggets. Would recommend.
I recently had a disappointing experience at my local Wendy's that I feel compelled to share. I've always enjoyed Wendy's for its tasty menu items, but my last visit fell short of expectations due to the quality of the food.
I ordered a classic burger and fries, but to my dismay, the burger was lukewarm and the fries were soggy instead of the crispy perfection that I’ve come to expect. I understand that mistakes can happen, but I decided it was important to bring this to the attention of the management.
After my visit, I attempted to reach out and voice my concerns to the manager. Unfortunately, my experience in discussing this issue was far from satisfactory. I called multiple times, hoping for a resolution, but the manager was dismissive. On one of those calls, he hung up on me after stating that he "didn’t have time for these types of calls." This was incredibly frustrating, as I was simply trying to provide feedback that could help improve their service.
Overall, the combination of poor food quality and unresponsive management left me quite dissatisfied. I hope this review prompts some reflection on how customer feedback is handled, as it can truly make a difference in the dining experience. I would like to give Wendy's another chance in the future, but my recent experience has given me pause.
Ordered the new Krabby Patty meal. Everything I ordered was correct except, my pineapple shakes that I ordered, were totally wrong. I was not told that they ran out of vanilla and I HAD TO accept the chocolate pineapple frosty. NO ONE SAID ANYTHING about being out of vanilla. The chocolate pineapple frosty taste gross and I can not taste any pineapple or mango at all.
Only place in town trying to charge .25 for sauce. Students don't have alot of money floating around. 10 nuggets 1 sauce is crazy talk. Management killing it in bonuses with that money maker. Wait till the bag and napkin tax kick in ...
I have fond memories of going to Wendy's during my younger days. But those days seem long gone.
At this Wendy's you don't order at the counter. Instead you order on a large screen. ???? There are two screens but one is broken. Good thing no one else was waiting because it takes a lot longer to order using the screen than just talking to a human.
At one point the order suddenly disappeared from the screen so I went to the counter to ask if they had received my order. When I tried to inquire the person, whom I assume is the manager, started actually yelling at me ????, telling me to order at the screen. I then tried to explain. Fortunately some of the other staff were nice enough to say they hadn't received the order.
I recall Wendy's being a good deal with burgers that had more meat than average because of the square patties. At this Wendy's the patties were still square but the overall burger was small while being somewhat expensive ????. For much less you can get a much better, bigger burger at In-N-Out.
Save your money and your sanity by not going to Wendy's. Go to In-N-Out. Go to Chipotle. Go anywhere else.
It was nice and clean inside and the food was good, however when I asked for one sauce after spending $18 on a meal I wasn’t expecting “oh sorry it’s gonna be an extra charge”. When I worked in customer service I was taught to just give em the damn sauce. This whole extra charge for one sauce to enjoy my fries with is a serious turn off and getting out of hand with these fast food places. Overall the food was good but that really discourages me from wanting to eat here again
Well everything was fine up until I had to pay for my order. It literally took 15 min for someone to come up front to accept my cash. Ever since Newsom put these fast food raises into effect u get less and less customer service at these places. Fast cold food should just fade away. Sucks now always cold, something always wrong with order impossible to pay with cash. It's a fight just to use the restroom lol but BTW the bathrooms are very clean but need code like everywhere elsw

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM
Sunday 06:30 AM - 12:00 AM

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