Hero image

Wendy's

+1 240-680-9099
5000 Buckeystown Pike, Frederick, MD 21704 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking
Pets
  • Dogs allowed outside

Best WLM Reviews

I went through the drive thru on Dec 17th about 1:45pm. The woman taking my order would barely let me speak. I was attempting to order a Dave's double with cheese and no onion. Before I finished saying double. She interrupted me to ask if it was a combo. I said no and attempted to say with cheese and no onion but I was interrupted. I then ordered a double bacon cheese burger and before I could finish saying that the order taker completed the order on the screen and again asked if I would like a combo. Again, I said no. Then I was asked if I wanted anything else and I said please a small lemonade. She says ok, I'll have your total at the window. I drive to the window and I'm handed a bag after I pay and no words like thank you or have a nice day. I assumed I was waiting on my lemonade. The sliding door opens and someone says did you get everything? I said no, I ordered a lemonade. At that time I looked at my receipt and was told, well you weren't charged for it. I said I would like a lemonade. I then attempted to hand my card to pay for my lemonade. I was then told, no you're holding up my drive thru line. That last comment really irked my because I was attempting to pay and never once did I get a thank you or please pull forward or I'm sorry for the mistake and I said please send thank you multiple times,!
Paid $37 (incl Uber tip) for 2 sandwiches. A small bag was left on my doorstep (no outer bag) with beverage on the ground and one sandwich missing from the stapled bag. Called and someone who said she was the manager, said the (stapled) bag must have been opened, and hung up on the call. I then had to get in my car and drive to the store to get my money back. Not my first negative experience, the whole atmosphere of this place is wrong, it should be as busy as the McDonald’s nearby and it’s not, and it’s because bad customer service! And wrong orders!
If I could give this place zero stars I definitely would, went through drive through and pulled over to check my order and good thing I did because they gave me the wrong order, then when I go inside and tell them it's wrong the manger told the employee they gave me the wrong order so I asked them to remake it then the sissy boy behind the counter not twice not 3 times but 4 times made the sandwich wrong I told him my husband was allergic to tomato's he proceeded to throw the tomato away and give me back the same sandwich. I do plan on calling corporate this is the worst service I have ever received and mess like this is the 2nd reason on why I don't eat at Wendy's!
I'm a big fan of Wendy's and was glad to see a new resturant come to my side of town, but after multiple issues of improperly prepared orders and cold dried out pre-cooked burgers , I've finally stopped going. Oh well, back to McDonalds.
This would have been a five star review if the girl with the ponytail and glasses not have me sitting in the drive-through waiting for decaf coffee for 20 minutes. when I went inside no customers were in there. The staff was just waiting to do orders and my coffee was just sitting there.
I ordered Single, double, fries and chocolate frosty. They were ok, patties were alittle dried out.
Good experience at this location. Food was prepared quickly and correctly. Polite staff, helpful when we asked for extra sauces. The inside was clean with a bunch of different seating options, plus some picnic tables outside.
And they have a Coke Freestyle machine so there is a whole world of soda possibilities for you here!
I came in today threw the drive threw and order one of there new sandwich’s and I didn’t realize I was saying it wrong and the person on the headset yelled at me because I was mispronouncing it. It was a very rude experience and I would not come again.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:30 AM
Saturday 06:30 AM - 12:30 AM
Sunday 06:30 AM - 12:00 AM

How to go there

Location