Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
They didn’t have any ice in the soda when I got to the window and nothing was said just tried to shove a warm pop at me. I asked for it to be removed from my bill no problem there. Get home took a couple bites of the gross mushroom bacon burger and noticed it was still partially raw. If I get sick I’m coming for y’all.
My order took a while, but the food was tasty and their app has good deals. When the Guardians win, for the rest of that day and the next day you can get a free small Frosty, no purchase required.
1:25 pm Saturday. Up there with top terrible experiences. The drive through was incredible slow. The kid in the window didn't say anything other than our total. Did not offer a receipt. Fumbled around with wrong drinks looking at us like we were idiots. Gave us an incomplete order. It was so bad my wife said don't even turn around to go back to get our complete order. Sooooo frustrated and disappointed as this is not typical for a Wendy's experience. I can't say I'd go back to this location again. What a waste of time and money.
This is by far the worst Wendy's I have ever been to. Not one visit to this location have I ever left with what was ordered. They always forget nuggets or fries, or even a simple straw or ranch. Take pride in your work. We have now twice gotten uncooked fries. Never again will we eat at Wendy's. Spend $54 on a meal for a family of 6 to get shit food and shit service.
The older woman on night shift is very rude. I was picking up a DoorDash order, they said they didn’t get it. She asked me to pull around to see it, so I read the order off to her and showed her. She then began questioning me as if she didn’t believe what I was reading from the screen was real. I just wanted to know if they were going to help me out or if I needed to contact support. Instead I was questioned, and when I tried answering to the best of my ability, she gave very sarcastic and rude responses. Terrible customer service
I’ve been to many restaurants in Parma, but this one stands out as the WORST. The service is always disappointing talking to them was like talking to a wall. The workers were lazy, uninterested in doing their jobs, and lacked basic customer service skills. The place was slow, yet the food was still awful. This place is a joke. and they suck.
Not only is this location run by all young people (kids to me) they are rude and have very little interest in service to the customer. The facility is disgusting. Dirty putrid water puddles all over the floors, the work stations looked like they had a food fight. The health department should shut this location down. If I had thought to take photos while I was there, I would have turned them over to county health dept. soda station had no ice, lids and many of the choices where unavailable. Other young people were just walking in, going behind the counter to talk to their obvious friends and grabbing food and walking out. There is definitely no responsible management controlling operations.
-Sunday evening 6:00pm October 13th 2024
I will never be back to this location!
They really need to clean this place up. Huge puddle in the middle of the floor that nobody bothered to clean for the 30 minutes I was here. Manager and customer arguing over a slice of cheese and neither side would relent. The dyed blonde hair guy has zero people skills yet they keep him at the register. No hello, barely any eye contact, walks like he is underwater, and doesn't take any initiative for customer needs. I'm not trying to bury this kid but he needs some proper training, and if he physically or mentally can't handle it then maybe put him somewhere else where he would be better suited. Also flies all over the place so that means maggots are somewhere festering because I seen more flies in here than I did outside during afternoon errands. This place fell off big time. I don't remember it being this bad. Oh and for some reason the blonde guy got my frosty first while I waited an additional 5+ minutes for a small order so it was nice to have the dessert melted before I even sat down.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 08:00 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
How to go there