Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Joppatowne would massively benefit from either serious intervention at this location or to get rid of the Wendy’s entirely and put something else there. I have lived here all of my life and never has the service been any worse than it is now.
Previously, I have had serious issues with the frosty cream cold brew. It was constantly being made different. Tasted decent some days, terrible most days. Once I received it with half (frozen) frosty and half coffee. It was not stirred together and they refused to take it back. Another time I was told they were out of the creamer. Just last week I was told they were out of ice.
Tonight I placed a mobile order for a burger and baked potato. I received French fries and was not even notified of the switch prior to receiving my order.
Moral of the story is they are always out of something and the staff is always unpleasant and lacking customer service skills. I will not be returning.
Had to wait roughly 3 minutes just to get someone to take my order, when I was told they had no potatoes ready I had asked if it was too late to add in fries, the lady at the front just stared at me, got home annnd. They crushed one of the burgers, the other burger was completely wrong. Fries were not hot, 0/10 would not recommend they need to get a corporate person into that store
Food was great, like always. But the service sucked. She looked like a manager but never said "Thank you," even after I said thank you. How does a fast food restaurant run out of soda? Then she asked meal or just a sandwich rjght after she told me they ran out of soda. The worst bathroom also. No toilet papers and trash and a big black trash bag on the floor. Wow!
Came here for breakfast and dined in. First time having breakfast at Wendy’s. Food was good and what you would expect from a Wendy’s. The French toast sticks were amazing, better than Burger King since it was more like sliced up French toast. Definitely recommend.
This place is awful. The frosty machine was down at 4 in the afternoon? I ordered a big bacon classic and when I get home it's literally had nothing on it but mayo and ketchup. The workers are rude and can't even do basic things. They're rude. I ordered a chili and specifically asked for crackers and seasoning that should come with a chili anyway but I asked because I know they would forget. And of course they still forgot it. These are the most incompetent human beings working here that I have ever seen at any fast food place period. And I used to live in Florida so that's saying something. I call the store to complain and it rings and rings for over 15 minutes.
They need to close this place.
The manager there doesn't know how to run a restaurant. Disgusting restrooms, no paper towels, only 3 packets to ketchup for everyone to grab. My app had a bogo deal that the manager didn't honor. Said something was wrong with the app. How's that my problem? Just honor the damn deal that'd on YOUR app. No wonder why Wendys doesn't see that many customers. Do you job right!!
We visited this location but were informed that their systems were down due to the rain and it would take 15-20 minutes to come back online. It was disappointing, so we decided to leave. Not sure why rain would cause such an issue, but hopefully they can improve their system reliability.
Today I decided to go to this Wendy’s for lunch ordered thru Grubhub app big mistake apparently my order never went through while waiting for 30 minutes the store wasn’t busy and it was 12:30 p the staff on this shift are very unprofessional need to be retrained as for mobile orders through apps likeGrubhub need to look into ways merchants can understand how important customer service is and what these ratings are and how they work if not this location will an empty store with very little profitability
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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