Wendy's Info
Amenities
Service options
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I made the mistake of visiting this Wendy's tonight on New year's Eve. There was two people ahead of me in line so it's not like they were busy. My order was taken by the depressed sounding girl on the speaker and she read it back simple and easy order baconator with mustard only. She read it back after I said it twice.
I was told to pull forward sat there for over 5 minutes, no food was brought out so I walked to the window and told him I wanted a refund at that time I was handed my food. I was not giving a receipt otherwise I would be doing a survey too to tell you all how poorly you did tonight.
I'm staying in a hotel nearby so it's not like I could make my own food. I ordered a baconator with only mustard because I'm allergic to eggs and tomatoes which are in ketchup and mayo. I get back to my room and I have a nasty thrown together burger that has mayo, ketchup, and mustard on top of it!
How disgusting can you be? I called the store three times and you all refuse to answer to take responsibility so here I am. Clearly all things crew needs to go home because even flipping burgers and fries is too complicated for them.
I very seldom give a one star rating. In this instance, I waited about 15 minutes in line to order my food. This was around 5:40 PM, 20 minutes before closing. I finally get to the register to place my order, the woman behind the counter said they were out of hamburger meat and they turn the Wendy's and menu signs off. I'm thinking this is Wendy's, no hamburger meat, right. After I leave, they continue helping other people. Doubt me Wendy's owner, review your survalance cameras. This on Memorial day weekend and I'm a 20 year naval veteran.
Not tryna be creepy. 4 outta 4 are all alike but i only took a pic of one. Just not digging that they come in contact with thousands of other people, but don't wanna wear mask... in Shelby county... At the most frequented Mall in Memphis... A city where the delta covid varient is spreading so bad...
Look to there left and to their right, every other food service and really every, single vender in the mall is masked up. Not wendys... I'm probably just gonna eat a sandwich when I get home.
Stood in the line area fo 5 minutes while a girl stood in the back of the kitchen on her phone and ignored us.
I came up and politely asked for fresh nuggets after watching the cashier drop a new bag in the fryer. After patiently waiting on them, I watched her tell the manager about my request who then rolled her eyes and purposely gave me old food.
I came to Wendy's and I literally sat at the speaker box from 6:48pm to 7:16pm. The light skinned Lady with the pinkish red hair. When I pulled around was just standing there with her back to the window. They never acknowledged me at the speaker box. There were no cars in front of me. And the cars behind me pulled off.
So the wife and kids wanted frosties and we stopped in real fast to get lunch and get the frosties. Service was good and we got our food quickly but the hamburgers are still taste flat and boring. Tofu has more flavor.at least the fries and frosties were good.
I have never seen a place so unorganized. 25 minute wait on fries and some chicken nuggets. The food was as hard as a rock so clearly it wasn’t fresh. I got two wrong orders before I got MY original order. I don’t care if your closing in 40 minutes. You took my money so get my food right. Sorry but the worst
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