Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Healthy options
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
No problems here good customer service today. My order was correct and nobody talk crazy at you like the employee at on Beattis Ford Road. I would never take my business after dealing with a he manger attitude over some over cook nuggets. I am taking my business where it is appreciated service with a smile. I am so glad my phone give me the options to write quick reviews if have any problems I will be writing reviews rather it good or bad keep up the good work great service today Wendy can not wait until my next visit today no mistakes kudos!
Terrible. I was ordering through Uber Eats and told them a driver stole my food. At first I wasn’t upset because it’s not their fault. I was able to get an Uber agent to cancel the first order so I can reorder again, but this stupid Wendy’s kept denying my second order for three hours straight. There was no reason for them to deny me of service. I was very polite on the phone too.
This is an add-on from my most recent visit from last night. The bathroom was the best part of my visit. Most likely, the cleanest restroom that I've ever visited, inside of a fast food establishment. As per usual, the drive-thru was still perpetually backed up. So I've taken to going inside and ordering my food. And whoever the gentleman was that had the keys for the cash register in the purple sweater/shirt (Mgr.Asst. Mgr)last night. It shouldn't take you 5-10 minutes to find the register keys. It took almost 1 hour for me to receive my very uncomplicated food order. And yes, there were at least 7 people working. There was no shortage of staff. Initially, there were 3 cars in front of us when we pulled into the drive-thru. One of the drivers ahead of us ended up driving off due to the lengthy wait. Now we were down to 3 cars, including ours, and it still took us in excess of 20+ minutes to give our order and be served.
Personally, I don't think that this is a very good business practice, especially since you advertise yourself as fast food. Multiple drivers in line behind us also drove off as well, due to the extremely slow service. When we finally arrived at the drive-thru window to pick up our food, I noticed at least a handful of people working in the restaurant. There shouldn't have been any reason whatsoever for length of time that it took for us to receive our food. They lost as many customers as they served while I was there. Go somewhere else for your next meal, the food here is definitely not worth the wait. If you took the time to read this review, please take a 1/2 second and click like. Thank you.
I dont know what happened to this Wendy's. But I will never buy their service as their quailty has gone down hill compared to 3 years ago. It has to be new ownership. Because we ordered food online and we waited 45 minutes to get our food before we tried to get manager. But the manager was blatantly rude and actually picked up a CALL in front of us and asked next person to handle us which I assume is a shift manager. That was it. We called the corporate to file a complaint and and asked how to get refund since the "manager" Issiac didnt want to resolve the simple online order issue. This location needs to be either shut down or have new management.
Drive through is like molasses... I thought this was supposed to be fast food... I could've ordered a pizza, had it delivered, eaten it, ordered a second pizza, had it delivered, and then eaten that within the time it took me to get a burger from this drive through.... I'm pretty sure everyone working inside was napping. Wendy's is known for this, actually, now that I think about it, and not just this location, I mean Wendy's in general. I've literally been to a Wendy's drive through during business hours and just sat there until I drove away because nobody even acknowledged that I was there.... Typing this review just made me realize that I should simply stop trying to go to Wendy's... sayonara Wendy's, screw yall, I'm over it ????
Ordered pickup and when we got there it was a mess, there were cars backed up out the drive thru and people lining up inside. We waited in the drive thru and no cars moved for 20 minutes so we went inside. Inside there were customers waiting and agitated and the staff were standing around doing nothing. We cancelled our order and left. Terrible location and we won’t be back.
Came to this Wendy’s on 12/5/2024 the worst service ever. Long wait times through the drive-through. 15 minutes to get cold food. Have to go to the Wendy’s near Northlake mall for a better food quality.
If you haven’t ordered online, don’t expect anyone to take your order. The manager and two other girls found everything else to do BUT take my order. Another restaurant down the street was happy to take my order though.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
How to go there