Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The food here has gone down so bad. They no longer serve hot food. It's usually warm, sometimes warmer than warm, but never reasonably hot even when you request your food fresh. I tried the new mushroom burger, and it was okay, but the temperature on it was barely warm. The fries were kinda okay as far as the temperature goes, but I surely didn't order a side of hair. Yes! There was a long, long strand of hair in my fries. Not on top, but innnnn my fries. I was so disgusted. This makes the 2nd time this year to find hair in my food from here. This particular location made me grow a love for Wendy's because they used to serve quality food that was deliciously fresh, but now they certainly don't, and you may even get attitude from them like you're bothering them with your patronage. I wouldn't recommend this store. No one wants to have to call and complain about their food or have it re-made. Just do it right the first time. Gas is one thing, but food is way too expensive to be served it any kind of way. Try another location OR a burger joint somewhere else. They need to put their hair away and wear nets when serving food. This is why I don't like eating out anymore.
Breakfast was good and everything was crispy and fresh for fast food. The drink machine puked a bunch of the soda syrup on my cup and consequently on my hand that I didnt realize until I took the photo that didn't come off so I immediately poured it out and got some tea. That was a PSA.. at any rate good Breakfast at wendys in Collinsville.
The best way to describe my experience was that it was O.K. Nothing great but nothing bad. Tried the nuggies. Ghost pepper and honey BBQ.
Extremely COLD inside the restaurant. That made for an unpleasant dining experience. It’s like that every time I enter this particular place. I’m not even cold-natured. Everyone in my party felt the same!
Terrible service, terrible chili, charge 50 cents for l sourcream. Only had tea and lemonade, no ice in teas, chil was nothing but grease, cold fries. Very disappointed. Usually love Wendys
I have eaten several times this year at this Wendy's. I usually go through drive through. Every time I have gone here, employees are friendly, and my food is delicious and given to me in a reasonable amount of time. Thank you, Baconator-makers! Y'all are awesome!
Always a favorite of mine. If they could keep the frosties extra thick and not too soft, I'd give them 5 stars on for food.
So when you order a large frosty, my belief is the cup should be full. Especially if they tell you that they are out of the first flavor you want. Also, whatever happened to customer service? I asked the drive through cashier to simply fill the cups and she decided that she needed to argue with me that the cup was the wrong size and that she “had to equal them out” to be the size of the cup they are supposed to be in. I’ve eaten at Wendy’s for a long time. I actually used to work for one way back when. As you can see from the photo, the cups are not even or filled. I will not be back. Mostly due to the cashier desiring an argument over just making the customer happy.
Edited: Once I got home, I checked out my food. This is apparently a large fry. I have not eaten any of my food as of this point in time. I advise you to not eat at this establishment. Seems their employees lack work ethic or the owner/management team lacks ethics on getting what the customer pays for.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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