Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ordered through the app and received my order right when I got there! Nice employees and fast service. Everything was good! Thank you for also adding all the condiments I asked for!! McDonalds never does!
I love Wendy's, however this location was a joke! The pop dispenser had no pop. All 20 some pops were out. The unit looked like it hadn't been clean in a week. Spilled pop all over the floor. It had definitely been there for hours. The station that holds Napkins and the Ketchup dispensers were completely empty. The server sat my fries on the try, and it took another 10 minutes for them to make my Sandwich. He actually gave me the try thinking it was alright to serve me fries that had been setting out for at least 10 minutes. When I took the fries back up to get fresh ones, I told him that the fries were cold and nasty. His reply was, seriously, and with a dumbfounded look on his face. I said yes I'm serious and demanded new fries. He had to go ask the manager. This place seriously needs new management. Check out my pictures!
This is now considered a large chili? It looks only between a small and medium now, AND it was only about 70% full. (On the bright side, they still haven't changed their chili recipe since the 1980s and I hope they don't)
Fries were so cold, the sandwiches were so dry. The lobby was FILTHY and a worker came out to sit at a table, and was grossed out herself but didn't bother cleaning it. We also tried to go through drive thru today and the baconator I ordered was raw halfway through.
I was told to pull up from the drive through window to wait on my food. I waited for 20 minutes and watched 7 vehicles get served. I moved from my spot to go inside and ask about my order. The door was locked so I drove back where I had been told to wait and pulled into the parking spot directly in front of me. I got out of my vehicle and walked over to the window. This took less than 2 minutes if that. I told the lady at the window that I had been waiting for 20 minutes for my order. She then proceeds to get an attitude, her facial expression was mean, her tone of voice very discourteous, and tells me they brought my food out, I must have pulled off. I explained to her that I simply drove around the building to the entrance and came back because the door was locked, a move that took less than 2 minutes. She basically tells me that I drove off, implied that I was lying about how long I was gone, snaps that someone will come out with the food and then closes the window in my face before I can say anything. I wasn’t rude, I didn’t go over there to yell, I was just asking about my order. She did not apologize and made it seem as if I was the reason it took them more than 20 minutes to bring my food out. The young lady that brought my food was very polite and apologized for the delay. When I stated my intention to file a complaint about the cashiers bad attitude she told me that the cashier was the manager. I was so displeased I just took my food and left without checking it. It was not the correct order and the salad looked like it was thrown together, no Asiago cheese, only half the chicken that normally comes with it and my large fries suddenly transformed into an order of small fries. I have never had an unpleasant experience at that spot until today. That manager needs a course in customer service.
The burgers are juicy and made with fresh beef patties, served on a soft bun. The fries are crispy and well-seasoned. Prices are reasonable and portions are generous. Wendy's Fort Wayne is a reliable choice for a tasty and satisfying burger and fries meal.
The interior of restaurant is disgusting. Filthy sticky tile floor, dirty worn carpet, dirty tables and chairs, torn fabric on booth seats, disgusting restrooms.
I was the only patron in the restraunt, and still had to wait for someone to take my order. The person who finally took my order was irritable and rude.
The exterior of the property is dirty with overgrown grass and shrubs.
There was a group of employees standing outside in front of the restaurant smoking pot.
The entire team, including managers, needs to be fired, and the store owner needs to be held accountable for his employees and the condition of the store.
First, lights are off so almost looks like no one there (3 hours before closing time). Then pull up to ask for mobile order and they made only when I got to the window. I ordered Southwest avocado salad, but was missing bacon and avacado. I also was given a wrong dressing. :(
Go again?
Never.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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