Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best WLM Reviews
not in a rush to give your food out at all. you’ll be waiting for a good minute and they’re mostly out of everything you ask for. Foods good but the atmosphere is toxic the kids have absolutely no idea what they’re doing and this poor lady is having to do it herself because these kids have absolutely no clue what’s going on or can’t move fast enough to comprehend.
Came for the double krabby patty for my son, the drive through service was fast and the staff very friendly
I recently visited Wendy's and was thoroughly impressed with my experience. The staff did a fantastic job with my order. Everything was prepared exactly as requested, and the food was incredibly fresh. From the perfectly cooked burger to the crisp and flavorful fries, every item exceeded my expectations. The service was quick and friendly, making the entire visit enjoyable. Kudos to the team for delivering such a high-quality meal and excellent customer service. I will definitely be returning and recommending this location to others!
This Wendy's location is horrible. I ordered a Baconator combo and asked very specifically not to have cheese or the onion on it. Well, what's on my burger, cheese and onion. They take your money and hope you don't check your food. How deplorable is that. The people at the drive-through window are rude and unprofessional. How hard is it to say thank you and be polite during the ordering process. They act and behave like they don't want to work there. If a customer complains that their order was wrong, the staff gets an attitude, including the managers. Who deserves to have an attitude? The paying customer.
Customer service at this location is very poor. I'm done supporting this Wendy's franchise, and they will not make any more money off of me. I advise all other customers that if you choose to select this Wendy's, be sure to check your order before you drive off because they will not.
Walked in cause drive thru was slow and long. Water all over the dining room floor. Signs but no one mopping up the mess. Waited at counter 5 minutes and was ignored. Left and went 1 block up to McDonalds. Always liked Wendy’s in Austin but Waco location needs much improvement. If they aren’t sued over someone slipping in the water on their floor they will be lucky.can’t answer below questions cause I was never waited on or served.
Got the crabby patty meal and feel lik schmegular...
There was nothing special about the overpriced meal.
We really expected a SpongeBob themed box or bag.
Pineapple frosty was not given because the machine was down. So basically a Dave's single. Def not worth the hype..
Good service. Terrible deliverance of product
I recently had a terrible experience at 1015 N Valley Mills Dr
Waco, TX 76710 United States Wendy’s. I live just 6 minutes away, yet all my food (fries, burger, nuggets) was served cold, including my boyfriend’s meal. When I returned to address this, the entire staff was dismissive and rude. The employee who assisted me had an attitude, even though I was polite. This poor customer service, combined with cold food, is a disgrace????
The service was absolutely terrible. They got my mom’s order wrong. She ordered a Crispy Chicken BLT No Cheese, but they always add cheese for some reason. They gave her only lettuce and mayonnaise. When she went in to get it fixed, there was somebody else in there who also had their order wrong. When she came back, the sandwich had cheese on it, bacon, lettuce, but absolutely no tomato. Our Frosties were completely melted when we got home. The manager did not do her job at all. There was one coworker at the cashier who called them out on their behavior. The fries were also old and stale. If you cannot do your job properly, then you should not be working at all. You should be trying to figure out what is wrong and why the customer has come to you about why their order was wrong. It disappoints me that people my age or even older are messing up orders this badly just to keep the numbers down in the drive-thru.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 08:00 AM - 02:00 AM |
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