Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Always super fast, friendly and fresh food. Burgers and chilli are delicious. Super clean and modern dining room with great seating and areas for remote work. I love the diversity of all the staff. Keep up the great work.
The Best Wendy's to go close to the house! Very clean and the workers know how to treat customers! Great neighborhood as well ! The Wendy's in Bridgeview is a dump ! You stick to the floor and the ice-cream machine never seems to be working! We will definitely be returning to Wendy's in Hickory Hills
Ordered online so we didn't have to wait as long, get there to pick up order and nothing was ready. We had been told that other orders from drive thru had more priorities. The woman was extremely rude, still had to wait over 25 minutes for the food as they had been taking care of other drive thru and walk In orders. Highly doubt a return to this wendys due the rude and inconsiderate employees working there. I mean really, the online order to save time, get there and have to wait additional 25 minutes for food as other customers ordered and left. I counted 9 cars in drive thru ordered and left and 6 walk Ins. I am going to yelp and all other review and social media platforms to tell people to not waste time at this location. The people are rude, extreme wait times, and the picking and choosing who gets food fast. The online service sucks, the employees are rude,
We went to dine in at this Wendy's location, bad choice! To start off, the so called 'host' per the receipt, named Heaven was in no way 'Heaven'. She didn't greet us, had no enthusiasm and couldn't even say 'Thank You'. I normally order Dave's Double Combo but I figured on trying something different. I ordered the Classic Chicken Combo, what I mistake. I never had a chicken sandwich this bad before. It was tasteless and so dry I needed my Coke to wash it down. Dave would be embarrassed to serve such an awful sandwich. To the owner of this store, please hire a staff that cares, improve your food and empty the garbage cans in the store......Went to McDonald's today and had their chicken sandwich. What a difference! A sandwich where the chicken was actually moist and tender! Good job Ronald!
While the food tastes good, the service is quick, and the prices are low, this particular Wendy's, has regularly gotten my orders wrong, weather it be cheese on a burger I wanted plain, or just not giving me all the items I paid for completely. I always have to check if I got all my items and my orders right. It's cheap and good food, but just not consistent with getting your orders right.
This place is ridiculous. Very poor customer service and very unprofessional. Started with not being greeted, girl was so high at the window that she couldnt even function. Then i was overcharged, them refusing to give me a refund and then forgetting to give me my drink from my combo. And then when I called to speak to manager she was so rude, would not give me her name and literally stated it was my fault and wasn't her problem and she didnt care. And she went off at me, when they were in the wrong and used foul language and swore and then hung up on me. I mean this was totally insane, never have I ever. The food was cold, old and awful as well. Will never go back. Called corporate and I'm still waiting on a response. I still want my refund. As I had to throw the food out.
The drive thru line is always bad but today was exceptionally long. After waiting forever because I had already ordered and paid on the app, I get my food and pull over to check it. They shoved everything in one bag that was starting to rip. I was missing an order of fries. Tried to go inside, the lobby was closed. This was at like 6pm. So I pull around back to the window next to the car waiting and tell the girl at the window what I was missing. She gives me an attitude, telling me I have to drive around and wait in line again. I said no, give me the fries that YOU forgot to put I'm my bag. She handed them to me with an eye roll and a sigh. This Wendy's has horrible customer service.
Well I think that this location is only good as a drive thru. I walk in and the workers are only concerned about the drive thru Live customers will get a glance but no service( I give them 6 min after that i leave) because all the workers are hypnotized with the drive thru. So this happened 2 times so I will not go to this location. The dining room is very pretty just a showcase but you will not get waited on and that is just rude.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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