Wendy's Info
Amenities
Service options
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Pets
-
Dogs allowed outside
Best WLM Reviews
I’ve always loved Wendy’s! They have quality food at quality prices. Great burgers and amazing chicken, one of the best in the fast food industry! And their fries? In my top 3 I’ve ever eaten. They are very salty, but that’s partially why I love them so much. The burgers today tasted amazing! As always I made sure to give my sandwiches a little something extra, added chicken nugs and fries to the mix to give it a bit more texture and seasoning/flavor. All in all, great place to eat. Highly recommend!
*The reason this was not five star was the crew member I interacted with. She was very rude and had no patience with me, when I was being nothing but kind and patient with her.
Nothing out of the ordinary but nothing too extraordinary either. Pretty basic Wendy's so if you love Wendy's you'll like this place. I particularly enjoy the chicken sandwiches but the fries weren't amazing even though I saw them make them so I knew they were fresh. The cashier lady was nice and proactive though which was nice.
Ok so I tried to go in and use kiosk to order and it told me that my order couldn't be completed because of error blah blah blah so made mobile dine in order and that worked but I swear I chose Large Drink and system reverted to small oh well on that.
As someone who works in customer service this place is the worst fast food I have ever had. My friend and I live in a state where there is no wendy’s and obviously our other friend was like you have to try it. So we did, the first time they forgot things and were out of chili. Okay fine that’s totally fine it happens, I forget things too! But the baked potato was fire, besides the point. We go back for a second time and they only have one potato left…. Huh???? I’m sorry first of all I KNOW they just didn’t want to make more because it’s a little later in the evening (but not really because it was 7 and they close at like 10 or 11) so that’s just lazy you’re literally paid to do your job. Second of all we’re in IDAHO!! Idaho. Like freaking potatoes idaho. Not only that but they forgot the most important part of my baked potato the cheese AND butter, not only that but the people there were rude and they just don’t give a crap. I’m sorry you’re literally paid to do your job and at the end of the day you could just be nice. But NOPE! So don’t go to this place, go to the wendy’s by the walmart because the wendy’s by the hotel has terrible service, terrible attitudes and they just suck!!
First off they are extremely slow at making a simple order. I got a baconator, chicken sandwich, and some french fries and it took 20 minutes. The way they run the back looks extremely chaotic and ineffective. I got no napkins, no smiles from the employees, and the tables were not very clean. They didn't say thank you when I got my food. Last time I went to this location there was a hair in one of my sandwichs. Overall this place is a disappointment. At least the bathroom was decently cleaned. That's the only good thing I could say. Also the food is soggy and my sandwich was made wrong. I'm disappointed. I'm sad that Rexburg North location is gone. They are not handling their business well.
My fiance and I were on a delivery order tonight and due to the lobby being closed, we went through the drive thru to pick it up. When we got to the second window, nobody acknowledged us for over 15 minutes. That wouldn't be an issue if it wasn't for the manager and a worker looking at us multiple times through the window. The manager even opened the drive thru window to throw his keys at a worker who had been locked out of the building without a single word to us- not a hi or an update on our food. We were waiting at that window for 15 minutes before we got our food or anyone talking to us. The order was incorrect so I went inside to ask for the right food. I was met with a manager who was visibly stressed, so I felt bad that I was adding to his troubles until he took off his headset when he turned to address me and threw it on the counter in frustration at me. He took the food and threw all of it away, rudely informing me that the delivery order wasn't ready and he didn't know when it would be done. I understand that the night shift is busy and hectic, but this is not how anyone should be treated.
To begin, I had two different items off the menu, and I was disappointed with both. I got the Pineapple Under The Sea frosty, and they ended up being out of vanilla. They asked if I’d like to add chocolate to it instead or make it purely a chocolate frosty, and not give me the extra 50 cents back for the cheaper frosty. They should’ve just taken it off the menu. I also ordered the Krabby Patty sandwich, and there was no lettuce, and the tiniest tomato. I was thoroughly disappointed and will likely go to the other Wendy’s across town.
I’ve visited this place quite a few times as a DoorDasher as well as a customer. THIS IS BY FAR THE SUPERIOR WENDY’s in REXBURG.
As a Dasher, this is a great location to pickup from. They are usually very quick and helpful. After dining hours, dashers have to pick up from the window. On one occasion I was greeted kindly by a worker who was delivering online orders and he promptly brought mine to me as well. On another occasion, I had to reverse from the online pickup parking to the window and wasn’t pleasantly greeted by the window associate, although there weren’t any other customers in the drive-thru. I was told for future reference to drive around the entire store to tell them I am a dasher through the speaker which I believe is pointless granted there were no other customers.
Overall a good location. Great food. They always play football games on the TV which is also nice.
Recommendations for staff:
#1 SMILE MORE, when you act like you enjoy working more customers will come back to enjoy your food.
#2 Be EXTRA kind, especially to paying customers and Dashers.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 11:30 PM |
|---|---|
| Tuesday | 06:30 AM - 11:30 PM |
| Wednesday | 06:30 AM - 11:30 PM |
| Thursday | 06:30 AM - 11:30 PM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 08:00 AM - 10:00 PM |
How to go there