Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Terribly slow service, cold food, incompetent staff from ordering to cooking. The restaurant smells like old cooked fish somehow. I have never been so disappointed in a Wendy's. We waited 40 minutes before I walked out and got my child food from the McDonalds next door. They handed me the food within 4 minutes of ordering. Don't waste your time or money at this Wendy's location.
I rarely leave reviews. In fact I think I can count on one hand the number of reviews I’ve ever left. However, this experience was absolutely horrible and I would hope the people in charge would want to know so it can be addressed. My family and I pulled into the drive thru and were behind 2 cars. After an average wait it was our turn at the speaker. It was at least 5 minutes before we were even greeted and then we were asked to wait.. after waiting a few more minutes, the girl over the speaker told us we would need to order inside because she had “just got on and they need to do a drawer switch”. It did not matter that we had already waited about 10 minutes at the speaker nor the fact that we had chosen the drive thru for a reason. It’s been over 25 minutes SINCE leaving the speaker and we are still waiting for our food. Definitely not planning to come back as the employees appeared as though they couldn’t care less. I will 100% share our experience with family and friends.
Terrible. We dined in. Took 20 minutes to get 2 sandwiches and 1 order of fries. The girl behind the register didn't know how to work the register. As we waited for our food, a female employee in the back was screaming at her coworkers at the top of her lungs for about 5 minutes. Drink dispenser was filthy. Kitchen and dining area were so smokey. They burned something in the back. No ketchup. Took forever to get a ketchup pack. Another customer gave me his. Chicken sandwich looked like cardboard. My burger was OK. Fries were OK.
My husband and I took our children here for lunch after an appointment. He ordered our food while I got our drinks and took the kids to the bathroom. The men's room was out of order so I took the boys into the women's with me. The floors were disgusting, covered in dirt and grease. There was no soap, the water didn't fully shut off and sprayed everywhere. 25 minutes later our food was finally ready. I stood at the counter for a while waiting for a cup of mayonnaise to only walk away because the longer I stood there the colder my food got. A younger gentleman was walking food out to cars and we had asked for a cup of mayo. He tells us he will grab some. The cup of mayonnaise looked like it had been sitting on the counter for a week. We went to leave and the amount of grease on the floor caused me to slip nearly falling. I was absolutely disgusted with everything about this Wendy's. I have never felt the need to write a review on any place, but I felt this was necessary. Next time I will travel further to eat.
I went inside to order a frosty. 3 different staff members saw me at the register, and looked right at me, and ignored me for 15 minutes. Finally, one person came and took my order. I understand if you are busy but ignoring me completely really gets under my skin. You could have at least said, we will be right with you... But nothing.
The fries in this photo set in the warmer for over 25 minutes while 6 guests waited for food. After being told the wait was intensive at the drive thru and being advised to go inside....I joined 6 other people who had been waiting for 20 minutes. One customer asked for a refund and was told NO, they dont do refunds. He did wait 9 minutes more before leaving. His food was served 6 minutes after he left the facility.
No apologies, just excuses. 3 employees and a manager visibly "working" but could not handle 7 orders in less than 29 minutes.
It did give us an opportunity to proactively advise NOT to give us the 20 minute stale/cold fries and ask for fresh ones. That is what provided the 1 star...and it was a reach.
Waited at the drive thru for literally 30 minutes or more, staff seems incredibly confused and unorganized, I can appreciate a laid back atmosphere, but many employees are out of uniform and blatantly under-trained. Ordered meals, had to ask for the included fries after being told we received everything. Food was received luke warm at best. Frosty was too warm, I was excited to try the Krabby patty meal, but apparently it's just a Dave's single that costs more. Terrible experience. Also received a random small coke that was not apart of our order. Paid over $30 for cold borderline inedible marked up garbage. What a shame.
Ooooo yah’ll let me tell you! The floor was so oily from the front door to the side door to employee door off kitchen you could have thought they mopped the floors in oil and water! Yah’ll know that don’t mix! Yes we were a party of four and let me tell yah’ll we all almost fell ;( secondly two people on staff no assistance until asked repeatedly. Wouldn’t be my first choice to go back to as Genesesse street has many restaurants to choose from. Let me know yah’ll experience here! Would you visit? Follow the journey X @vibzstone YouTube: LaToureLaStone Google: empresslalastone
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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