Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
40 minutes to get the correct order, unacceptable. Go somewhere else if you want food fast.
Ordered in the drive through, ordered 2 meals. got my food but missing a complete meal that was ordered, so I had to go inside to get it corrected. At least a 10 minute wait at the counter to even be acknowledged buy the staff. 20 minutes later I finally get the 2nd meal I ordered, just in time for the meal I did get first to be nice and cold...
As for the food, they just slapped the burgers together, not a single care about what they're doing.
Food was bad, but the service was good...ish
The guy at front counter was chill and nice!
They got my drink wrong and sandwich was filled with ketchup, too much... Then again its fast food thats why I either set my standards low or just dont go...
Anyone that complains about fast food is just not that bright...
I arrive at this location and I waited 6 minutes without anybody speaking out the speaker, when someone finally spoke they were not welcoming and their exact word were “Hi how may I help you” it sounded like they did not want to be there! While I’m ordering I’m being rushed and when I get to the window the guys was nice but as I leave to eat during break the bottom bread is old and hard the bacon is old as well ( I couldn’t return because I had to be at work by 3:30 then I proceeded to eat my fries and the cheese wasn’t even melted! This is my first time ever having a bad experience at this Wendy and I come here like twice a month ! Since last year
I stopped in tonight ( after 10:00 )to grab a salad at the drive thru. The person in front had not pulled up all the way. I was wondering what was happening. I was that person and called the store. The gentleman that answered said they had just had a very large order with a difficult customer and apologized for the wait. When I went up to the window I said I was the " Karen" that called and I apologized to them. Cove the manager came over and said he was sorry again. I sympathized with him about how difficult it can be when you are trying to do your job. Normally I don't do reviews because they are doing their jobs. HOWEVER it's is not their job to get yelled at and belittled for following policy. No one should have to accept that, EVER. Those workers are human, mistakes can be made, but they are not deliberately doing something to piss off customers. I would like to acknowledge Cove, David ,Damani and Marimar(?) for being there tonight. Cove was nothing but a gentleman when I spoke with him at the window. Yes this is long winded but people working customer service to make our lives easier are entitled the same courtesy that they give us. Thank you
Absolutely horrible was waiting for 15 mins for my food. Also when I got home in east hartford from the Windsor locks Wendy’s. My burgers were so burnt it tasted like charcoal. I couldn’t even take another bite out of the burger it was disgusting I spend almost $35 at this place to get camp fire food. Unbelievable. Very rude didn’t say hi nothing I said ThankYou no reply back It was so horrible.
Never again will I go there
It's by the airport so it's kinda industrial, not really its fault. Staff was good. Food is reasonable
Frosty machine down. Charged us full charge since ordered through door dash. Also forgot other items in order. This has happened several times when ordering from Wendy's. Avoid ordering online from this Wendy's location.
Food and atmosphere are about average but good enough. Unfortunately the service is terrible. It will always be slow at this location. I've been here more than 10 times, and it is always slow. The workers always seem like they are confused or work way too slow for a fast food environment.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 02:00 AM |
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