Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Went through drive and was told to hang on a second, when we did start ordering by the third combo we started getting attitude from the lady taking our order, attitude continued for the rest of the order we got to the window and no change in attitudes from employees. We received drinks and was missing a drink, we got food and while we were checking to make sure we had 7 burger and all fries and nuggets employee opened window and said with a lot of attitude everything in there, we were missing a six piece nugget. Told them and younger employee got nuggets and practically threw them at us and yelled have a great day with a lot of hatred towards us. Management need to do a lot of work with the employees to make sure they know customers should be treated nice and with respect, and if the mangers won't fix it then this Wendy's needs a whole new crew
The front counter service was rough... the young kid barely spoke and didn't make any eye contact....
We had asked for our food to be cooked to order ; well done and said we would wait for it, he barely paid any attention. Food came out, NOT cooked to order. Please work on customer service and attention to food quality and specifications... it's ridiculous enough that fast food costs what it does. Why can it not be cooked to order?? Especially when your customers request it?
False advertising...
Shows frosty flowing over top like a cone????, yet they refuse to attempt doing so due to it being a "milk shake" not ice cream. Really?
And And they wouldn't serve a frosty thru the window without a lid... Forced to "dine in" for a "full" cup yet they filled it to where a lid could have been used?? Mine was thick enough to have been done as advertised????
I wonder if they're afraid of loosing profits? Sold at a price of a half gallon of chocolate ice cream in a store... more wasn't an unrealistic request!!!
However, it was thick and delicious, service was prompt, interior was clean... So they only get 3 stars from not giving the request a try.
I wonder if Arby's would attempt it? ????
I know Dairy Queen will yet toooo expensive!
Should this review be taken seriously... Buy a frosty and ponder!
Pleasantly surprised by our experience here. Stopped by with 2 school sports teams after 9p on a week day and the service was friendly, quick, and the food was good. Given how poorly most fast food establishments operate these days, this was a nice change.
The drive thru was a mess. The customer service here is awful. Pulled up to the drive thru, the woman taking our order was very rude, rushing us. Then we went to pay and they didn’t even tell us our total, and basically threw the back at us and said good night and slammed the window shut. On top of that they didn’t even get our order right and forgot our some of our food.
The GM there was very hateful and rude! It seemed like the employees were afraid of her! The girl at the front counter was very sweet, but the manager had zero customer service skills! If you are going to work in fast food (any type of job where you work with the public) I feel, especially the manager, should have 100% customer service. We will not be going back to this Wendy's! The order was a mobile order placed and it had been sitting there for over 30 mins I went to go pick it up and ask if they could remake it and the manager refused, so I got in touch with the customer I was picking up for and it took him calling the restaurant complaining to have her remake it. Her words "I'm not losing money by remaking this order". Is it really coming out of your pocket ma'am!? I've worked fast food and I know there is waste but usually you log it and the company gets reimbursed (not sure how Wendy'sdoes it). After she remade the order I ask the girl at the counter if she could remake the drink bc by then it had been close to an hour sitting, she remade the drink and then got in trouble by the manager who said "I told them not to remake the drink"! I'll add I was picking up an order for door dash and when the manager threw the order at me she said "door dash needs to get it together if there's no one available to pick the order up they don't need to send orders here" (very unprofessional). So even though I was a door dasher I still should have been treated the same as a customer! This experience makes me not want to accept orders from this Wendy's again!
Would give minus 10 couldnt get in the lobby door locked. When i drove to drive thru the manager and 4 gals were at drive thru laughing and fooling around. I asked why the door was locked and she said lobby was open by a further door because that door is jammed. and why was i so hateful she asked. I said im not hateful we are hungry an why no signage because other ppl are waiting in parking lot. She said lobby is open by the door in front of her and we can walk around to that door. (We are disabled and there should ve been signs so we know where to park), (and isnt that a fire hazard???) It turned into her being hateful and could care less. We drove to the other side where a man an woman were waiting for the "jammed"door to be opened and witnessed a woman unlocking the door to let ppl in. We will never be back.
I kid you not the fries were packed upside down…. Went an hour before closing.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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