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Wendy's

+1 770-274-4486
1169 Highway 20-81, McDonough, GA 30253 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

I do not usually leave reviews but it’s always something at this Wendy’s. I came to get a quick bite bc I have food cooking at home. Just to get there and the girl at the window is deep into her phone she can’t hear. I said mobile order 4-5x just to get to the window and nothing made sense. Burger folded bad, missing nuggets, they didn’t have any BBQ or Sweet and Sour. They actually thought it was funny tbh. Pull off look inside the bag for fries and they didn’t even put enough in the SMALLEST size!!! I cannot make this up. Tried to get my money back Reggie couldn’t give a damn. I told him that im letting his manager and corporate know bc this is two meals back to back that they messed up. Rather than attempting to add more to this XXS fry I got (I haven’t ate any in the picture) he just gives a blank stare saying he can’t refund mobile orders. Like accommodate to avoid a negative review going steps above you??? Guess not though. It’s already slow at this location the least you can do is have supplies and customer service skills. Something. But again this is why I hardly eat out bc it’s no excuse for such behavior/acts. I’m a manager myself I know how it feels seeing negative reviews but this is beyond ridiculous. The service at this location literally never fails. Just shut it down atp.
This crackhead looking drunk with rotten teeth tried to get a kid in trouble because the lid was not put on properly and my drink spilled over! I was charged for another drink! Wendy do better the young kid knew better and was giving me the replacement drink for FREE than the crackhead drunk with rotten teeth in her mouth. Then she screaming telling the kid to come over! I just stopped her and told her I do not want the kid to get into trouble over a $2 drink! Like really and I just paid for another drink! Do better Wendys and teach your managers about customer service! Accidents happen! Just do better! And give the kid a promotion because he has excellent skills than the crackhead no teeth drunk manager do!
Place is slow, manager on her phone talking and arguing with a customer on the phone talking. Waited for my order about 20 when there’s really no one inside. Saw one of the employees open a bag of cheese sauce with his teeth and throw it right in the bin to serve customers. Place is ghetto where all the teens hang out at. Giving it a 2 stars since the lady up front was very helpful and very polite.
I got a spicy chicken burger and some fries I don’t have any complaints , the ladies that worked there were polite and the food was good and I also like how the bun was glazed
Literally just left, online says they close at 1 am. It was accident on 75 so I pulled up at 12:49 lady over drive thru intercom says they are only taking moblie orders and door dash i said ok because system is down. I said ok place order online at 12:53 goes thru drive thru no answer pull up to window waited another 5mins before the guy glass and dreads finally stop pretending he did see me to tell me they're closed through the window didn't even open it. I show him my phone told him I have a mobile order he refused kept saying we're closed and walks off. That's was completely rude and unprofessional worst part is I'm a Sous Chef at a hotel understand last minute costumers but I still treat them with respect and take care of their needs because at the end of the day they still made it before we officially closed. I know this isn't the standard of Wendy's customer service and I expected better.
Very, very grateful my little one had to use the restroom right away. That let me realize that the bathroom had no soap. We did not eat because who knows who has touched what without washing. Certainly customers, maybe staff. ????
Usually have a good experience here but I guess this shift just wasn’t feeling it today or maybe it was us. I came in with a friend, stood there for a few minutes nobody spoke to us, they definitely saw us. Then after standing there for 4 or 5 minutes one girl mumbled be there in a minute. Not hello, welcome to Wendy’s none of that. Then she stood there fiddling with stuff, taking her time, going slow. The other two refused to even speak to us or help. So after about 10 minutes we left. This was 7/8/24 at around 6 pm. Super disappointed, because usually this is a good spot. But after that encounter, I think I’m gonna hold off on that location. Yall have to do better with customer service, how would yall feel if the roles were reversed and got that kind of service? Hopefully a manager sees this and addresses the issue.
I don't mind waiting a few extra minutes for FRESH food. They are super fast! Because you're food has been ready all day. And don't inconvenience the obese white girl with anything that should already come with your meal. This is the type of place you have to worry about the manager spitting on your food and you can see it in her greasy face. DO NOT RECOMMEND!!

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 01:00 AM

How to go there

Location