Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
The food was old and hard, I ate one burger anyway, without part of the bread. I tried to eat the fries, but they were old and hard. I ate four tenders anyway. I attempted to try a different burger but had to toss it. Now I have all of this food that I absolutely can not eat. The fries had salt on them, I looked very carefully. Only one was supposed to have salt. I tried to call Wendy's when I paid for the order to request that they absolutely make all of my food off the fryer, not already made, but they just let the phone ring. The food is disgusting!
Went to pick up an online order and the lobby was closed, so I went through the drive thru instead. Once I get up to the window I was greeted pretty rudely by the person working there, I was trying to be nice because I could tell they were understaffed that night but he continued to be short tempered with me. After I got home I checked my bags and half of my food is missing and my saucy nuggets have about one tiny drop of sauce each, not to mention I didn't get any drinks because they were out of what I asked for and they just put orange juice in instead without asking me. I understand being busy and understaffed, I work in food service and I deal with that too but you can be better than this. Especially if the person isn't being rude to you at all and is literally telling you to take your time.
Why does Wendy’s only hire rude people who take no pride in what they do and apparently get no customer service training? I get it- You work at a fast food restaurant and you’re unhappy, but that’s not an excuse to give poor service. Says a lot about your character and where you’re going in life. I’ve worked fast food and it really was so easy to be kind and say hi how are you and have a good day, makes a world of different to the customer, and your own mental state as an employee and individual
If it were possible to give a 0 star, I definitely would give it that. This place is completely unorganized & can’t seem to get their stuff together. It just isn’t good & to put it nicely, they all suck whoever works there.
This location is an ACTUAL joke.. we ordered on the app for in store pick up and the lobby was not open.
I called from outside the store and was told I could not pick up my food unless I came through the drive through. I did not have a car with me, so they told me they would bring my food out. 10 minutes later I had to walk between cars to the drive thru to remind them I was waiting outside. Finally they brought it, but their lobby was open according to the signs and this store is doing bad business.
This is how I received my wrap from the drive through. Both side of my wrap is broken open and they just wrapped it up and slapped it in a bag. SMH just ridiculous. Whoever made this just didn’t care at all. & I was so nice to the workers, & they were polite as well, but this is not cool.
TL;DR
Long wait, understaffed, poor customer service, unorganized, rude, didn't give complete order, ripped bag, accusatory.
Your staff was very rude and unprofessional. I placed a mobile order 10 minutes before I got to the store. I chose drivethru pickup. We waited about 10 minutes before getting to the mic. When we did, we were told to pull to the 2nd window. After 30 minutes of waiting in the drive thru line, the guy at the window asked for money. I said I had a mobile order. The guy at the window said his manager told us to come inside. When I got inside, no one talked to me for 10 minutes. Finally a woman asked if I was there for doordash or Uber. I said I had a mobile app order and was told to come inside from the drive thru. She did not ask my name. When a guy came out with my food I grabbed the bags, and he didn't let go. This caused the bag to rip, and he said the bag is ripping. I asked for another one. He said "you're the one that ripped it". And then he said ,"you I don't have to have an attitude". He handed me a new bag and didn't rebag it. I then asked for my drinks. I got 1 drink. I asked where the other one was. A lady said I only had 1 drink. I said I ordered 2 combos.
This whole experience was a nightmare, and I am never coming back to this location again!
Side note, normally I am a very patient, understanding person. I did not use any profanity, raise my voice, or belittle anyone. I just stated facts and asked questions.
I hadn't eaten anything for 10 hours and I just wanted to grab something quick.
I went to the rest room right from the door. I walked in to find the place was unsanitary , the toilet dispensers were hanging open one had no paper at all .the seat were not clean and the sink had not been cleaned.
With this type of cleanliness I did not make an order
Especially when an employee was telling me it was The Wendy's cimpaniesy responsibility the bathrooms were so bad.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 08:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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