Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
So ofc they lazy tales won’t answer the phone, but this will be handled. We ordered a double stack combo, a cheese burger, a chicken blt, and chili cheese fry’s. The food was made sloppy, they put slice cheese on our fry’s, they gave us 2 kids cheese burgers instead of the double stack. Lazy. Just the job for them.
Swift intetaction time for ordering and receiving your order that's placed, took only at most 2 minutes just to get my order. Very friendly staff, really draws you in to want to come again; just cause of the one interaction you have, they really seem like they'd go up and beyond just to get you to come back. The atmosphere was great also, no trash or messes left to pick up, and they have plenty of comfy seating. Their drink selection is also good, a lot more than mchdonalds or Chick-fil-A has.
I ordered through door dash. They told them to place my meals in separate bag, it wasn't by the meal. The chicken nuggets that was delivered wasn't correct.This is the mess that I was delivered, full of old grease.
This morning, l ordered a bacon, egg, and cheese muffin for breakfast, but it was severely overcooked, leaving the muffin crunchy. When I politely requested a remake, the girl at the window responded with an attitude. shortly after, I was asked to pull up, and when they finally brought out my sandwich, it was a frozen muffin straight from the fridge, with the bacon, egg, and cheese hastily thrown in between. The staff was obviously being spiteful, I had no choice but to throw the sandwich away. This establishment needs to reconsider its staff before the poor service drives customers away and jeopardizes the business at that specific location.
Had not been here in awhile due to the fact they never seem to have all the frosty flavors when I do go. I have the key ring that allows one to get it free too. Doesn't mean much if they are always out of the kind you like. Also they seem rude at times in the past as well as long waits in drive thru. Well, the food was better and the drive-thru moved faster. The only small problem was one overly greasy burnt fry in the french fry container. No big deal, I just did not like looking at it. Finally, the drive order taker was friendly but needs to tell which window they want you to pull up to. The young lady at the drive thru needs a personality check. Body language speaks volumes. Somewhat unfriendly at first. I looked to see if my order was ready and she pulled the bag back as if she did not want me to see my own food. I will chalk it up to negative thinking on her part. I spoke after receiving my order from her, and then she seemed more polite afterwards. They need more training in my opinion.
Ordered only 1 buy 1, get 1 free single Dave burger Friday night at drive thru. At Midnight. Girl tried to charge us 22.00 dollars. Order was only 5.00. Seems some employee dishonesty going on. We left. The managers and owner should be aware of scam.
I had the worst customer service experience with this store yesterday. Initially in the drive through, They told me to pull up to receive my order after paying, but must have forgotten about me, So I went inside to see if my order was ready.
When I got inside, the young black lady with the blonde hair completely ignored me for about fifteen minutes while mostly deliberately having her back turned to the counter to watch and talk to the cooks, who were doing their part of their job.
After the fifteen minutes, her manager came over and told her to offer me service, and by the time she finally acknowledged my presence, I asked for a complete refund. I never confirmed if they made my order.
The young man who came to execute the refund just complained about how this was "a whole 20-30 dollar refund", which was baffling because it was only me in line anyway, and I don't think they ever made the order.
I would advise that if this particular store asks you to "pull up" after paying, just demand a refund immediately while at the window to prevent a totally bad experience.
I arrived at the time when they were changing from breakfast to lunch. I was asked to come inside to enter my order and relax. I did. I ordered a single Dave Burger and a Chocolate Frosty. (The machine was not working to make the chocolates, so I opted for the Vanilla). I left the store, when I opened my DAVE'S HAMBURGER it was a crispy chicken sandwich. Too late to go back and exchange it. RABON and FARROW RD. COLUMBIA SC
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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