Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
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Playground
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This is literally the worst ran business in general. Always takes 30 plus minutes just to get your order, and it is always 100% wrong. I am very aware that this is a fast food restaurant, but I mean seriously??? How is every single employee so incompetent that you can't even make 2 burgers that are ordered the exact same way, made completely different????? Corporate might as well cut their losses and close this location.
Absolutely the worst customer service I have ever seen went into location got no response staff never acknowledged there was 1 other customer waiting in line for his order and couldn't believe the service. The wanna be manager was to busy making fries and staff member even said there is customer waiting and nothing. Never will I go to Wendy's locations again obviously the management doesn't want customers and it shows. Good thing there are other fast food restaurants close by
Pulled in drive thru to get a chilli & a very unfriendly person told me “just a minute” twice. Then she finally took my order. Drove to window & waited again. Then Tia finally opened the window & asked what I ordered. Then gave me the price. Never said thank you or acknowledged me in any way. Tia needs a job that doesn’t require public interaction!
Food was not good at all, burger bun looked like it was stepped on, the lettuce was more brown than green, the fries were soggy. To add insult on top of paying for garbage food, I ordered 6 spicy nuggets. When I looked in my bag there was any dipping sauce, I had asked for sweet n sour. When I went back up to counter to ask for 2 dipping sauces I was told the 2nd sauce would cost an extra 25 cents.. so prices go up, quality goes down and now they want to nickle and dime us all for sauces??? Big Dave would be embarrassed if he were still alive
I had to go through the drive thru because the dining room was closed. I waited in line for fifteen minutes behind three cars. Once I finally got up to the speaker to put my order in, the obviously uneducated worker asked me to please hold on. After five minutes of eternity I asked if someone was still there. She again mumbled for me to hold on. After another 7 minutes, I asked again if anyone was there. She said, "be right with you". I definitely knew what the problem was with the people in line in front of me. It was not that they were indecisive. It was the absolute incompetence of the workers at this Wendy's. They didn't even have to worry about the dining room; it was drive thru only! She fiiiiiiinally told me to go ahead with my order; I simply got a JBC and a medium chocolate frosty. When I pulled up to the window I noticed the problem right away. Everyone working there was just standing around or walking around talking to each other; even the manager lady. That's what happens when you set a bad example as a leader. I had to wait another five minutes for them to take my card and another five minutes after that for me to get my food. Add all that time up, and in the DRIVE-THRU! When I worked at Wendy's, our goal was 1 minute drive thru front to back; three minutes tops when we had less staff through the slower hours.
Then when I fiiiinally got my food, the frosty was all foam and no frosty; wasn't even frozen. It was foamy and room temperature. The JBC was decent, that's why I gave the food 2 stars.
I will never go here again! Plus, they'll be closing this store soon...
Slow service. Poor attitude from drive thru employees. Having customers pull up to fudge drive thru times. At least the food could be good for the 10 min wait.
Believe all the bad reviews; this place is awful! My husband ordered me a spicy chicken sandwich from here on June 14th around midnight and it was so hard, like a brick. I couldn't eat it, lol, so we won't be ordering from here anymore. My husband is definitely done with this place too! The wait is so long like over 15 mins. We would have gone to Chick-fil-A if we had the option. The food and service here are awful! They need to shut down this location and put another restaurant here. From the reviews, it seems like nobody has good service here. ????
I understand that this is a fast food restaurant and won't have 5 star service and this Wendy's supports that claim. There's consistently a long line no matter what time I visit, and it's apparent the root cause is the place being extremely understaffed. It’s frustrating to wait longer than necessary for a simple meal. However, the sole reason I’m giving this location two stars instead of one is because of one standout employee. Despite the constant pressure and rudeness from customers, this staff member remains incredibly respectful and composed. Their demeanor is the only bright spot in an otherwise disappointing experience.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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