Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Was ordering drive through and the lady helping us was very nice. When I asked about a coupon on the app, the manager took over and was very harsh with us asking a question. We came to Wendy's to get the latest kids meal toy we saw advertised, which were the bug toys, only to be given the halloween ones? The manager was the one who was at the window. He was very rude and even though we requested honey mustard with our order received none and felt like he was rushing us out even though there were no other cars in the drive through. Will not be coming back to this Wendy's, I'll let other ones get our business who will not treat their customers so badly
I had the worst experience. I tried to use a coupon via the mobile app and I was told that the certain sandwich that was stated doesn’t work for their system. So I switched over to the other options and was told that they’re still not able to take my coupon and made a big fuss about it. The manager was really rude And was hurrying me so I just paid the full price despite not getting what I actually wanted and the coupon in hand stating that the item I ordered was eligible. I wouldn’t have minded paying full price for what I originally ordered if the staff was more friendly instead of rude. Definitely not coming back to this location and I regret even saving my card for this purchase.
Disappointing Service and Poor Customer Care
I ordered 3 Baconator Fries and 1 Chili Cheese Fry with ranch at this Wendy’s, spending a total of $24 just on fries. At the drive-thru, I reminded the Hispanic girl at the window to include ranch in my order. I was asked to park and wait, which I did. When the guy brought out my order, there was no ranch.
I went inside to ask for 3 ranches, and the same guy only brought me 1. When I asked for 2 more, an Indian employee refused, saying the fries already had cheese sauce on them and didn’t need ranch. I explained that I specifically ordered them with ranch, but he still refused. His reasoning? The store was closing down for remodeling in a week, and they “wouldn’t have enough stock” to give me two more.
Spending $24 on fries and then being denied a couple of ranch packets is ridiculous. As a customer, I shouldn’t have to deal with inventory issues or excuses about remodeling. If I order something, it should be provided without a hassle. This lack of care and customer service was disappointing, and I won’t be coming back anytime soon.
The drive through handed me the wrong order today, and I didn’t check before I drove home. When I got home, I noticed it was the wrong order so I went back to the restaurant. The manager proceeded to blame me for being handed the wrong order, and claimed that I insisted it was my order—this interaction did not occur, since we did not speak with the woman handing us our order before we left. The manager was very rude and did not apologize for her restaurant’s mistake—they didn’t even give us a receipt. We will not be going back.
Wendy's is not my type, I was close, so I decided to go to this place.
Not bad overall, negative: the store was not properly cleaned.
A bit of slow service and a long line around noon, but no one was at the front desk for up to 5 minutes. Mostly, they were busy with the drive-through. Their prices are not bad, still, I prefer McDonald's, cheaper and almost you get the same quality as Wendy's.
I didn't like the inside atmosphere, so basically, I do not go to this location if i am with my family.
I stopped at this Wendy's because it's off the 267 highway. I declined going through the drive-thru so I could get the full experience. Well, I was met by a person who did his best to understand what I was saying. I ordered the Baconator combo with a large drink. It was expensive, to say the least, because I ordered the double burger, fries, and a large drink. I decided to eat in because there were two other customers eating in. I sat down to eat my burger only to be disappointed. The burgers were overcooked, and the bacon was as hard as a leatherback belt. I was very disappointed that I received a burger that should have been thrown out like other restaurants do when the food expires. The pictures soak for themselves. In addition, there was a preschool child playing hide and seek and making faces at me. I guess school was closed or something, but it was annoying that a child of an employee be permitted to misbehave as people are trying to eat. Anyway, the food was outright unsatisfactory, and the atmosphere was a playground for a child who was left unsupervised by his parent. In addition, there was a seat that was ripped, which didn't look recent, but it was not repaired. From my position, it was an eye sore because it was in my direction. I couldn't change my seat because the chair was missing. I think it's clear I won't visit this location again because it's not operationally sound with respect to the food, customer communications, and very laxed dining area. I did have done the drive-thru and avoided my disappointment. If you go here I hope you have a better experience and well-prepared food.
The bathroom was a bio hazard. I can't imagine their is kitchen clean. I ordered a son of a baconator, and they up charged me for a baconator. Management is also incredibly stingy on sauces and, frankly, rude.
Worst store ever.No one responds properly and also looks like they are working like very lazy.Also, I informed to store people regarding drive-thru Mic issues so many many times.It sounds very louder.
Please see this review who is the incharge of this store and maintain everything well.
Thank you
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:30 AM |
| Saturday | 06:30 AM - 01:30 AM |
| Sunday | 06:30 AM - 01:00 AM |
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