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Wendy's

+1 337-377-0675
3505 Gerstner Memorial Dr, Lake Charles, LA 70607 United States of America
Open Today: 06:00 AM - 02:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Been here three times, drove off twice because the wait in the drive thru is always so slow. They take forever. The only reason i stayed in line this third time is because i worked 14 hours today and just want a spicy chicken sandwich but it infuriates me that i have to be up at 3 am to do it all over again and im wasting precious time sitting in this ridiculously long wait. Each visit is consistently slow.
First you can tell the person taking our order didn't want to be there. We told her 3 times we needed an additional large fry. The salad was 8 dollars and absolutely wasn't worth getting. A waste of money. We get our food and the extra 3.00 fries we asked for was still not in the bag so we had to wait even longer for her to fix and bring it out to us. Never will stop there again.
I went through drive-thru and I was there for about 7 mins and my food was still wrong. The lady that was in the window had a bad attitude. I will not be eating here again
I’m never usually one to complain or even LEAVE bad reviews. I literally had to figure out how to leave one for this. I pulled up after getting off of my 7-5 job per usual and started to order by drive thru. The girl taking my order had an accent but I could understand her so here’s how this went down
“Hi ma’am what would you like to order”
“Hey, can I just get a number 3 with a small fry, no combo?”
“ okay, number three , what’s your drink”
“Uhh no thank you, I’ll just take the nuggets and fries. I’m good without a drink.”
(This is the point I heard her audibly sigh in annoyance)
“What sauce you want?”
“Uhm..barbecue please.”
(I guess she didn’t hear me or it cut off so she said it louder and a little aggressive)
“MAAM…do you want sauce on them?”
To which I said
“….on the side…??”
I was obviously a little confused ..but still being nice, I heard her say something and audibly sigh again and she got cut off by some lady that sounded pretty aggravated..
“MAAM…SHE is asking you WHAT SAUCE do you want”
To which I was like okay..jeez…no need to be so rude…
But I didn’t say anything and just continued
“…barbecue please”
And she went
“Okay and the drink”
I said
“No ma’am I just wanted the nuggets and a small fry”
To which she responded with another annoyed sigh and goes
“Small fry Nuggets with barbecue and that’s it??”
“Yes ma’am”
As I responded that time , I saw she hadn’t changed it on the screen as I was about to drive off and said
“Wait…you put the fries on there right”
And I heard her literally sigh and go back and change it before she spoke again
“. YES…We got the fry. Total is 8.90”
To which I said “okay..thank you.”
And drove to the window…
I got my food and paid and they said nothing to me as I said thank you…which I didn’t mind that part but just the way she spoke to me and acted all annoyed rubbed me the wrong way.
As I drove away, I opened my bag that they just handed me and everything was literally spilt over in the bag. If it was a rush thing that’s fine but there was only one person ordering behind me…
So it just seemed a bit rude and strange. Sorry to make this so long but I just don’t think I’ve ever talked to any of my customers at the vets office the way she did to me..especially since I made sure to be respectful all the way until the end. I just wanted my food bro..and y’all just like threw it around and yelled at me over the speaker. Not cool girl. Please treat the next person that gets confused a little nicer? I understand if you were having a rough day but please don’t try to take it out on your job and paying customers…
I ordered a Jr hamburger. It had cheese on it. They were out of ketchup packs...the fries were so cold and old that I wouldn't even feed them to my dog.
The girl at the counter was very nice and very helpful, and food was served somewhat fast. That will be the only positive on this post, the kitchen area had fries all over the place and was nasty. The dining area was filthy and most of the tables were dirty, the floors were more of a slip and slide than restaurant floors. My daughters jr hamburger came out cold and mine wasnt much warmer. Within 5 minutes from leaving my stomach was upset. If I would have seen the kitchen area as dirty as it was I would not have even ordered. Wish I would have taken pictures of the kitchen area.
The employees and manager were very nice & friendly.The food was fresh and soft.Potatoes were a little spicy.The atmosphere was pleasant and tables decorated with vases of artificial flowers .The floor was clean; but a little sticky.
I went to get breakfast this am
05/13. I ordered a large breakfast crossaint combo. My coffee was a half of cup, cold and tasted old. Sandwich was cold and mashed up. The potato wedges was nasty and cold. I tried to call the location and no answer. This is sad ????

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 02:00 AM
Tuesday 06:00 AM - 02:00 AM
Wednesday 06:00 AM - 02:00 AM
Thursday 06:00 AM - 02:00 AM
Friday 06:00 AM - 02:00 AM
Saturday 06:00 AM - 02:00 AM
Sunday 06:00 AM - 02:00 AM

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