Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I just went to this Wendy’s. Drove 15 minutes just to get to it send 22 dollars. Had to wait because I ordered the food fresh. No big deal there. I only had to drinks and for some reason they put the two drinks in a cup holder. While I was passing the drinks to my son my drink which was the most expensive fell. A large fresh strawberry lemonade. The employee stood at the door and watched. He then walked away. My son went in to ask would the make me another one. They refused. I have worked in customer service all my life. I just spent money with you. I did not ask for a cup holder. I started to return the whole order but my son asked specifically to go there. I will never spend money there again. If I wasn’t sick I would have went in myself. Even if it was an accident you could have been nice enough to assist knowing it would have pleased the customer. But who am I kidding. None of the employees spoke or even were nice when taking the order or brining it out. I wish they never closed the one in Attalla. Oh they could have just added to the cup I had because all of it didn’t spill out.
My sandwich is soggy and made wrong, I asked for Dr.pepper they told me they already made coke. When I asked for Dr.pepper. The customer service I just got was wrong and messed up. I asked for ketchup only on my sandwich and it was made wrong.
The restaurant kinda appeared to be closed. Parking lot was completely empty. Drive-thru including the menu was super dark. The lights inside the building were the only indication that it was open.
So i wanted ghost pepper fries, but they were out of the sauce. So i decided on queso fries which i must say were DELICIOUS. (I ate them all before i remembered to take a photo. Luckily there were 2 little ones in the corner lol). Thats where the good ended, though. The sweet tea tasted like fabuloso floor cleaner. *dont ask me how I know that flavor**.. I also ordered a daves single deluxe. The lettuce was wilted and tomato was mushy, so i took them off. No big deal. But then i tasted the burgee. It was awful. Threw the entire thing into the garbage. Im not mad. I should have trusted the reviews. But i do have one question.....
How in the world can a hamburger taste so bland when there is enough ketchup and mayo on it to dip 958 french fries with some left over. In reality it was close to a 1/8 of a cup. But whatever, even with all the sauce to cover it, the burgers distinct "cardboardy" flavor seeped through. Not good.
On a side note, service was quick, maybe a little bit more unprofessional than it should have been. But it was 8pm, the drive thru worker was definitely still a teenager, and i understand lol. They were friendly enough and fast enough.
We go to Wendy's a couple times a week and the service Saturday was horrible. 1st you can't hear the lady taking orders cuz she doesn't enunciation her words. We thought it was a man, then she charged me for a incorrect burger and 2 cold fries, then ran us down in parking lot when she realized that the lady didn't pay that was in front of us she said my card didn't go so I handed it back and she ran it again so I paid for the $15.02 for the lady in front of us and $23.52 for ours. I'm out $40 and all that was edible was my husband's double burger. I still haven't had lunch. This was deliberate. That woman was unhappy that I said I couldn't understand her and I paid the price LITERALLY
These days it's hard to find good service at a fast food restaurant. Lord knows this location has had its fair share of challenge. However, on Oct. 11th, 2024 at 11:10PM the night manager there was absolutely amazing. The best service I ever recieved at this location and she was a joy to do business with. Let her run the place and bring in people like her, because her customer service is elite.
honestly didn’t even make it through ordering. When i pulled up the speaker was going off and i heard all the staff conversation. they asked me to pull up to the window. I wanted 2 frostys and the lady wanted me to pay and then instead of just handing me my food/drink through the window, wanted me to drive up to cut her ticket time. 10/10 ghetto and unprofessional and I won’t be back.
Last week went there , they forgot my burger , had to go in to get it . This week ordered chili and a jr bacon cheese burger , they didn’t give me any crackers with my chili which I asked for and not even a spoon to eat it with , such rude and unprofessional customer service. Will not likely to bye their any longer . Wendys is getting sorry with the help they have !
This Wendy's is broken and beyond fixing. Countless times the order is wrong here. Food is cold and not consistent..these women literally had a kid on their hip and serving food. Same song and dance..no quality it's horrible. It's one of the worst sites ever..this staff lacks ethics.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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